January 2024 by Martyna _x
we ordered off the mcdonald?s app, yet we received cold food, with food missing from our order, we also called the store over 3 times yet no one answered which is appalling.
December 2023 by Ahmad Alrefai
There is mistreatment by employees on Wednesday 12-21 at 5:30. Very poor treatment by the employees in customer service. Who is in customer service should be
December 2023 by Kindness always comes back
Awful, staff are rude, never get orders correct, been 3 times this month and each time they have missed an item from my order and each time I?ve pointed this out, I haven?t received 1 apology, it?s as if they do it on purpose. They literally have to read a computer screen and fill up a bag!I Will not be wasting my money here anymore. Burger King are so much better never miss off items you?ve paid for!
December 2023 by Jahmari Daniel
Absolutely horrible place for food, ordered £40 worth of food for my friends and half was missing, offered no refund and when I tried to call later didn't even answer my phone. I'm still waiting on my refund all of now. Food was cold. I hope people stop going here until they can sort themselves
November 2023 by xx_storm _XX
Always very very very very busy at lunch times because of the school children who are allowed out and the college kids that are about all day long. The staff do an amazing job packing in all these orders and the service time is brilliant despite the suffocatingly closrophibic crowds that form by the tills and the ketchup/straw/napkin stationKid-friendliness: Unfortunately the iPads are broken in this McDonald's, and they don't always have the latest toys from the number of school/college kids that buy happy meals. They don't usually have the colouring stuff out and are very low on crayons. The staff are lovely to kids and will occasionally give out balloons
October 2023 by Steve Brennan
Ordered on the app driver went to the wrong place phoned me and said they are outside, I explained they were not, asked where they were I realised they were half a mile down the same road and tried to give directions, they argued that they were at the right place for 15 minutes before driving down the road and delivering freezing cold food, not good, never again
September 2023 by Yasumy V
Ordered 2 large me las today and was given this as the fries. Didn't realise until I was home. How ridiculous!
September 2023 by MAIREAD EVANS
Always get the order wrong, I know it's busy but forgetting my sausage on my muffin is completely
September 2023 by Jeff Tranter
Female staff not wearing hair nets flickering ponytail
September 2023 by Matt Phillips
Three main meals missing, rest was cold, took over an hour. Terrible.
September 2023 by Andrea Handley
Food excellent. Clean and tidy.Missing items from the order, was greeted with a young girl behind the checkout with attitude and demanded to see the receipt to check said items were on the receipt. Customer service needs improvement and re training.
September 2023 by Shamsul Alam
Been today for dine in it was great experience with foods staff and services will back soon
August 2023 by Emma Foskett
Very fast service, nice clean and tidy and all the staff were very friendly
August 2023 by Cyber King
Food excellent. Clean and tidy.Missing items from the order, was greeted with a young girl behind the checkout with attitude and demanded to see the receipt to check said items were on the receipt. Customer service needs improvement and re training.
August 2023 by peter flack
I went in for a takeaway. The 20 nuggets were obviously old when I opened them in the car. My family were very unimpressed. I get a takeaway at the Yenton McDonald's regularly. I know a bad nugget. So I take them back. The manager agrees a replacement. Then a cook shouts.....'wasting food disgusting'....I have never been insulted by a McDonald's staff member...EVER.....Never will I return there.
