February 2024 by Keisha Gayle
Always have to pop in and get my favourite food items.
December 2023 by Nigel Coldwell
impossible to get them on the phone.
November 2023 by Kaine
worst time in my life I had working here, managers treat you like you not even a human and would just stand there watching you struggle with massive till lines and then berate you afterwards for not being fast enough when we are heavily understaffed. would give us multiple jobs to do in only an hour whilst also being called constantly to improvise on till or asked questions by customers and then sit us in the office if we missed anything or didn't complete on time. Uses princes trust to get free work just to throw them away for new ones to come in. a few older women would just completely ignore their job and go sit on till and chat to each other all day because they "didn't feel like it today" and would get away with it because they're friends with the manager and leave all the work on the princes trust "newbies". often a customer would be extremely rude and the manager would apologize for your "poor work" right in front of you and joke about you with the customer (yes this happened to me) the customer wanted a coupon that was expired and I wasn't taught how to manually put the coupon in, I kept ringing for assistance but nobody would answer and the customer was very angry with me leaving me on the verge of tears as I was very new, you're not aloud to leave the till. eventually another member of staff was coming through the door to start their shift and they went and got the manager which then, did that to me. no training whatso ever, just expected to wing it
August 2023 by Sheila Keatley
I?ve shopped at this store since it opened but the quality seems to have dropped lately. Last Friday I purchased a pack of White Flesh Peaches which were all mouldy and had to be thrown away, I also brought a pack of lamb leg steaks - 1 was fine the other was covered in skin on the one side so was virtually inedible. Not what you expect when paying premium prices! Not a happy shopper.
July 2023 by H H
I like the tart from m&s
June 2023 by Kwaku Mensah Okyere
What a waste of precious time. Yesterday (Monday) morning at 09:00 went to the shop to buy German Rye bread. There was none at that time of day. Went there again at 19:30, there was none. This morning at 09:45, went there again and there was still none. The wasted journey frustrates me. The non-availability of the product at that time of day also frustrates me. Get your act together M&S at New Oscott.
May 2023 by Samuel Okyere
What a waste of precious time. Yesterday (Monday) morning at 09:00 went to the shop to buy German Rye bread. There was none at that time of day. Went there again at 19:30, there was none. This morning at 09:45, went there again and there was still none. The wasted journey frustrates me. The non-availability of the product at that time of day also frustrates me. Get your act together M&S at New Oscott.
March 2023 by Diane Maybury
This store is well stocked with everything available on my many visits
March 2023 by Stephen Everton
Nice staff good produce and lots of good food
March 2023 by Teddy Pericleous
Excellent staff evryone is friendly polite and have been extremely good to meI been promoting the big issue outside with my DogsAnd I am looking for security workmy charge is £200 per day cash or in crypto.and it?s been an absolute pleasure helping the store out with preventing shoplifters and the lovely customers that need my assistance.Very happy to accommodate them and your staff as they are an absolute marvel to be around.I am shocked to see a few of your stores I have worked outside are being targeted heavily!For thefts by organised individuals chancers and as part of a team , undesirables look outs etc..I managed to be a great detterantTodayI had some abuseObviously there not happyAnd one manage to slip through my fingers with a basketRan for his lifeHe came with work wear high vizAnd a back packHe comes fills up the basketThrows it in the bushes puts the stuff in the back pack and ready for his next time for easy pickings.I am hoping he won?t be backBut I know his faceI will just retrieve the goodsIf I see him againAnd return them to the storeI don?t understand why you don?t have security in some of the smaller storesYour losing £1-2k a day or more in stockThat?s over £350-£700k a year in thefts from a high targeted vanurable store!True cost might. £100-£200k to your store budget overall maybe more including costs to deliver it cool it etc..But you could pay £50-&£70k a year securityAnd avoid the thefts & start getting people arrested so they don?t come back again!!I hate to see M&S being targeted like this as it?s my favourite store and it?s been my life line to survivalAnd it?s my family?s favourite store 2Thank you for showing me so much respect to all the staff at M&SFrom the bottom of my heart and soul thank youTeddykia&kiko
January 2023 by Mo Rice
Great food, lots of choice,excellent quality helpful floor staff and staff at check out are always pleasant and helpful
November 2022 by Wendy Cummings
Staff always polite,love the food
July 2022 by John Thompson
They NEVER have what YOU want ...There Speciel Meals ..are ALWAYS missing the side Dishes......3 years ago this would have got 4 stars....shows how things CHANGE -NOW they WAY US TO BUY FROM OCARDO - minimum spanding from Ocaedo £400.00 The M & S CON
June 2022 by Satnam Jhalley
Excellent produce coupled with excellent customer service.
March 2022 by Zora J
I been served by Shiela today, such a wonderful person. Very helpful and great customer customer service. Always top noch M&S