Very poor service, been calling the store for few days no answers been waiting for 15 minutes still no answer, when i got connected to store when i raised the issue, in response I was told by the staff that they have been told by management, service should be privatised to people in store only, very shocking and shameful... read full comment
March 2024
After poor service in SpecSavers, I walked across the High Street to Vision Express and I was so glad I did! The store is modern, well laid out and the staff are very attentive and friendly.
January 2024
Asked to leave store while they closed for lunch ?. Went to Specsavers opposite. Exemplary service. Walked out with eye test and 2 pairs of glasses. UPDATE: asked to complete survey online and team member would respond. Wasted my time again as no one replied. SPECSAVERS all the way. They are awesome!
From Vision Express Opticians - Solihull, High Street
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on 77-79 High Street or book an appointment online.