March 2024 by Burnice Hsu
It was my first time to come to the UK and I ordered a set menu for three people, a bowl of mushroom soup and a pot of tea. It tasted good! The portion size was enough, but I didn't have enough idea of ??the prices here. Three people ate for 98.6 pounds.
March 2024 by John D
Food really
February 2024 by Lynsey
Food was very nice but the service wasn't very unprofessional and waited far too long go order out food, although people who came in after us got served before us.
February 2024 by Sally Hill
Went for a meal with a friend been many times before the food was Luke warm and bland very expensive for what we had and unfortunately won?t
February 2024 by Oscar
Really comfortable restaurant where to eat delicious Chinese food. Service can be a little problematic because they don't speak much English, but otherwise it's a lovely cosy place!
February 2024 by andrew walker
Booked a table , forced to move to another table that was not accessible. Awful embarrassing
January 2024 by louari
Visited last night for dinner. Have eaten here on numerous occasions in the past & the food has always been super. Ordered my normal steamed Cantonese sea-bass which I normally thoroughly enjoy. It arrived raw at the edges & a very unappealing grey colour. We mentioned it to the manageress who agreed it was raw & took it away. 5 minutes later it reappeared. The fish was exactly the same (which we found quite amusing). We didn?t mention it again but i honestly couldn?t eat it (slimy & opaque in parts) The manageress noticed this & was so professional & couldn?t have been more apologetic. We weren?t charged for the fish & she kept offering us free drinks We were very impressed & as the rest of the food was great will definitely return.
January 2024 by Paul Madden
Fantastic quality food and good choice of wines.Completely full at 7pm on NYE and great atmosphere!Well done all at The Jade Wok.
January 2024 by Kimberley Maclennan
Ordered a takeaway after passing by the staff were very friendly and helpful, the place was very clean and cosy inside,the food was lovely the best I've had in a long time .
January 2024 by Louis Reddington
Home food delivery appalling.Noodles were burnt, & prawn crackers were stale.They put the phone down on me when tried to complain.Will NOT be using them again.
January 2024 by Lorriane Anderson
Excellent servicebeautiful foodA great choice of authentic Chineseplus lot of dishes loved by most peopleThey do have a set menu for a great price and very willing to changewe had beautiful sea foodService was outstanding felt like we where returning friendsHospitality was outstandingThis will be a restaurant I will take family & friends toYou must give it a tryWe only stumbled on it as we was seeing Peter pan at the NECDietary restrictions: Nothing was a problem everything we order was perfectly done
December 2023 by sindylouDubai
I?ve been coming to this restaurant frequently but I will not return. I booked a table for 4, meeting up with my granddaughter and meeting her boyfriend for the first time. Not actually sure what exactly happened or why but the lady serving us was abrupt from the beginning. She shouted at me in a restaurant with quite afew other guests. She even said ? for forsake? whilst walking away. She didn?t do this to any other table apart from ours. I ordered a 3rd glass of wine and yet she made a comment saying I?ve already had 2!!! Wth? I did confront her as her attitude was vile. My husband and granddaughter just couldn?t believe her behaviour as it was uncalled for. Afterwards her excuse was due to her being tired!!! Sorry but you do not treat customers this way? disgusting behaviour. Management need to have a word in her ear. Your restaurant has now lost us as customers.
December 2023 by STTSolihull
We ordered a New Year's Eve delivery through Just Eat who were fine, but regrettably Jade Wok were not so good. Didn't include the spare ribs that I had paid for; the crispy wantons supposedly filled with prawns and chicken didn't appear to be ( tasteless and very thin flat parcels); the prawn balls were equally as tasteless and the spring rolls consisted of just two rolls (also lacking in flavour). On the plus side the duck and pancakes were good and tasty as were the chicken wings and chicken satay. Overall very disappointing and on the basis of my experience, I would not recommend Jade Wok for food delivery.
December 2023 by Claire Purbhoo
Fantastic service and really tasty food, will definitely visit again!
December 2023 by Christine Patty
Had a delivery from Uber, I have to say the food is first class, the special chow mein was superb as were the battered prawns whole meal & the curry were the best thank