January 2024 by Jean Jacques
Staff here are always so pleasant and helpful..They remember past purchases Ive made, and ask if Im still happy with them..Such polite consideration makes me want to return and buy more!And obviously...the footwear on sale is just wonderful!
January 2024 by Nayeem Din
I just wanted to let people know of my experience at this Kirk Geiger store in the touchwood center, Solihull.My wife had an issue with a bag she?d bought from KG.I took it in to the store and Michelle the store manager and lady who works along side her were brilliant at their job. They were polite helpful and could not do enough to sort out the issue.These ladies go far and beyond what you?d expect and I sincerely hope KG appreciate the amazing job they do. We?re happy & satisfied customers you will be returning to spend our money at KG.Thanks again to the hardworking dedicated staff.
September 2023 by Keith Andrews
Popped in for a mooch, nice little place if you like Kurt Geiger, friendly staff.
July 2022 by Brett
My experience collecting my online order from the Kurt Geiger store in Solihull today was fantastic - the service received by Jodie and Eshani was top quality! Being a new customer of Kurt Geiger, I really appreciated that Jodie took the time to teach me about the brands story and it?s variety of selections. I?m thrilled with my first pair of Kurt Geiger shoes, and because of how much I enjoyed my visit to the store today, I?ll make sure to collect future online orders from the Solihull store and will make sure to use this store when I next gift my mum with a new pair of Kurt Geiger shoes or handbag.
May 2022 by emma mckechnie
Love this shop
September 2020 by Alicja G.
Small corner shop. Ladies misjudge me because at that day looks like a teenager without makeup and without money for pretty handbags.
August 2020 by Mita Khanam
I visited the solihull touchwood on friday, the service that was provided was incredible. I have never wanted to provide feedback so much! The manager Jodie was ever so helpful and I left the shop purchasing an additional bag that I love. Unfortunately I was facing a few issues with a return and finding the right bag. Jodie made it so easy for me to find my bag and went out of her way. The process was so easy. She is very friendly and I felt that she instantly understood the value of a customer. Thank you jodie! Your an awesome manager.
September 2019 by Amie
A big thank you to Sally for your help today. Your friendly greeting, assistance and tailored advice was greatly appreciated. Itâ??s a shame my size wasnâ??t in stock, or I would have 100% purchased based on your help. You are a credit to the Solihull store!
April 2019 by Katrina
I walked in to have a look for a new bag. I was greeted by a tall brunette lady who was very polite. However she stood right next to me looking at me facing me following me around the shop and after 5 minutes of doing so I looked at her and then she walked off. After a while I noticed her looking me up and down at what I was wearing and particularly my shoes which were smart work shoes but the whole experience I felt very uncomfortable and I felt she was unprofessional.
February 2019 by Jodie Reid
A little small but otherwise great, friendly attentive service.
November 2018 by Carol Mott
Always friendly and helpful. A pleasure to shop there!
October 2017 by Lena Last
Excellent service, helpful & friendly staff. Will definitely call in again. Delighted with my purchase.
October 2017 by Bronya Lotus
Lovely staff. Clean shop. Helpful and just lovely.