March 2024 by Yonatan T
As extensive, exciting & reassuringly expensive as usual ;)
March 2024 by Dal
This was my first visit to a John Lewis store, having previously bought items from them online. I was very impressed at how many different departments and items there were.We had only popped in to spend away some time before our lunch reservation, but we ended up returning after lunch to continue.Best place I've seen for perfume testers, better than any airport. We are currently in the process of planning a major redecoration of our reception rooms at home, and saw many items we will be back for, or inspired by.Staff were also very helpful when called upon.
March 2024 by George Cole
Went to the Solihull/touchwood department shop today to get a gift and the assistant named Farrah was absolutely brilliant with giving advice and suggesting what other products can go along with the original. Left very satisfied and happy with her kind nature and lovely approach to providing brilliant service... Will definitely be back again... She really puts customers satisfaction first and then some... Thanks so much JL, people like Farrah really makes you worth visiting.
February 2024 by Claire Mcdougall
Lukewarm and tasteless food.
February 2024 by Susan Grant
A few weeks ago I went to the lingerie department of your Solihull Store. I usually have problems finding the right bra for me. The assistant was so kind.and helpful and i have come away with a bra which is one of the best i have ever bought.
February 2024 by Michelle Yeung
The staff provides excellent service with a great attitude.
February 2024 by LINDA SUCKLING
Everytime I shop here it is a joy . The staff are so well trained and really helpful , nothing is too much trouble. It's a shame these principals are not in most other shops ?
February 2024 by Joseph Tribe
Good ? quality products, toilets ? and cafe ?? available. Helpful staff a good choice of tech. Large car ? park, lifts available
February 2024 by Alison MacPherson
Haven?t been to JW cafe recently and probably not bother next time. At 3pm a few lonely looking cakes left, lady in front of me wanted soup but too late for them to serve, no scones or tea cakes. 5 people serving/clearing up in service area but still took ages, despite asking for extra hot cappuccino, only just warm. Staff were very pleasant, and all very clean. Leaving review as hope will improve, as Solihull needs John Lewis so hope someone will read and take note.
February 2024 by Mike Clegg
Lovely store head to Birmingham to look at Deptartment store cookshop. This was the only one still open. Was a small cookshop with limited cutlerly.
February 2024 by Jacqueline Jones
Lovely store
January 2024 by Clive Hill
Helpful staff, quality goods.
January 2024 by Julian Chubb
Great choice of items. Helpful staff.
December 2023 by X X
Large location, plenty to see. Couldn't find an exit to other stores at the Mall. Would go again.
December 2023 by James Mullen
Normally I find the John Lewis staff to be good, but the John Lewis person covering the Sonos display clearly did not know the product. He insisted the sub mini would not work with my existing sonos system. Despite questioning as it made no sense he stood his ground. I later researched online and confirmed I was right and he did not know what he was talking about so purchased from Sevenoaks hi-fi. Pleased to say the sub works fine with my system!