August 2023 by Sam Labib
Never come here the shop is filled with lies
July 2023 by Casie Rose
Big thanks to Samuel who took the time to trade in my Xbox One X the other day. I was aware it was a lengthy process, but Samuel answered all of my questions and we had some good chats about upcoming games, advice on a couple of issues and price cheeked numerous items for me. As a result, time flew by.Great service and happy with my items.I would recommend implementing a "tell us about your service" on the receipt like other places do, as I really wanted to write a glowing review, but settled for writing it on here instead.
October 2022 by Mark Williams
Only a small shop by covers all a gamers needs.
July 2021 by Blue ?Sammy? Rin
Very friendly staff, happy to explain and double check things with you, and are happy to give their opinions and views and help assit in making a decision
May 2021 by David Hare
It is not as good as the Mill Lane store, very small area in store. And they don't take hardware at this store because they haven't got a TV-monitor to be able to check your old console. I ended up going to the store at Coventry which is just like the Mill Lane store.
February 2021 by John Shrimpton
Went in 4 times to sell a phone .. first time was for the quote and was told it was to late to do it in the day, that was fair enough was told to come back an hour before they shut so they have time to review the phone ... Did that and was told they couldn?t do it on that day, then my wife went back the 3rd time to be told it?s changed to two hours before closing! 4th time went at 11 am and was told they are not doing it on that day !! Think I?ll just sell it on eBay and probably get more for it just wanted a fast/ easy sale for it!! How wrong I was to think I?d get that at game! .. dont waste your time trying to sell your phone here they can?t seem to handle doing more than one thing at once!
February 2021 by Evillassie
Nice staff. Store changes unwelcome, preferred it when it mainly games not games, games memorabilia and expensive energy drinks. Think the lock down reducing visitor numbers makes the store more pleasant as Saturdays crowds used to be unbearable. Used to be beaten by cex but as their prices seem to have increased they are about the same now. A welcome break.
February 2021 by Stone Cold
They never answer the phone. Been trying to get information on the xbox series x. Phone is always taken off the hook. Used to be an awesome shop. Now seems to have poor customer service.
February 2021 by Calvin Hunt
A very uncomfortable visit to game solihull. When I was in store there was a massive argument between a girl to which name I never got the name of with colours in her hair and a boy named Tom. This should have never happened in a shop especially as it was a very personal argument, if they are a couple maybe they shouldn't work together. Tom was extremely aggressive to the girl and left her in tears. This situation made the whole store a very unpleasant environment and I for one will not be returning to that store. Absolutely appalling behaviour and obviously I didn't get service.
September 2020 by Elly Lycett
Just been in to store to collect a Cod preorder and was served by the guy with his arm in a sling. I just want to say thank you so much for fantastic customer service and for helping me out with the £2.99 that my other half didn't tell me I needed to pay!! True asset to the company. I will pay your kindness forward. Thanks again!
September 2020 by Roger Jephcoat
As you maybe aware high street stores have been blighted by fears and threats of closures...which was Game's fate not so long ago... thankfully an initiative was made and Game is still a trader to the passers-by...This store has been the main supplier and contender in all aspects of console computer software, games and accessories...truly unique to be able to actually put your hands on something and take it to the counter, speak to the pleasant knowledgeable assistant, pay for the said item(s) and be happy that you've contributed to the success of the high street, rather than boringly clicked a mouse, looked on a screen and silently transacted to a faceless automoinon..!
September 2020 by Mike M
So over priced. Was about to buy spider man in ps4 for £30, whilst in queue I googled the game and found another shop selling it brand new for £15. They really need to start having competitive pricing
July 2020 by Sexy Sid
Not a bad shout to be honest. Found a reyt stash in the dumpster with my boyz but the worker saw us on the camera and took it off while calling authorities. We were simply enjoying a day of fun at this cool spot, what a shame it was ruined by this sad being.
July 2020 by Mark Platt
Poor service took back an elite controller was told I would recieve a call either Tuesday or Wednesday last week to replace the faulty item. Guess what the chap JJ failed to call me? Now gotta go back this week to find out what's going on Game Solihull
July 2020 by Danyul
Good Game store, good stock and staff. Could do with some better deals to stay competitive to online but that's obviously not a store decision.