January 2024 by steve338b
needed to renew all our kitchen appliances staff member Tania was so helpful, and a very nice person sorted us out no problem 10 out of 10.
January 2024 by clare Louisa
Came in the other evening to purchase an item and the shop was virtually empty but couldn?t find anyone to help and when I went to pay & I waited for 5 minutes until then someone came to serve ; he served the lady first in the queue then another came to serve . Two ladies came up behind me to be called by the person on till (Abbas ) , the lady turned and said are you in queue , to which I replied yes. Then Abbas laughed and called the pair to the front laughing friends get preferential treatment. Then the 2 serving laughed paying no attention to fact I was waiting . Disgraceful behaviour!
January 2024 by Dimitrios Anagnostakis
fantastic stuff - they were very keen in helping me and resolving my issue. thanks guys!
January 2024 by Kirsty Watts
Ordered an expensive item to be delivered to store and collect from there and store signed for item when it was delivered yet when I went to collect the store did not have it! Now a lost in transit has been opened that takes 14-21Days!!!! Now I have no item and no refund so I have to wait for something I paid for!!!!
January 2024 by Rob Aldridge
Huge store with some great displays to help you with making decisions on usually expensive buys. Gaming displays didn't work and slight inconsistent staff approaches otherwise would of hit the 5 star.
December 2023 by Musician Music
Not recommended at all.Not customer friendly. The manager himself doesn't know how to handle customers then how others working under him.I went to purchase a TV. There was another family with us to buy the same brand and they have got the discount in delivery too. When I asked them they resisted that. At last the manager was trying to make us fools like there was no stock available for delivery. When I enter the Currys I asked the manager itself I need a particular piece of TV and he agreed that many pieces are available for delivery so you don't need to worry. When I asked for the discount which the other family got, he rejected for us and was trying to make me fool. The other guy who had given the discount for the previous customer came to us to make the clarification. But they both were having a bad conversation between them regarding this matter. I really feel the staffs are not happy to work under this manager.The manager was so adamant to the customers.He is not suppose to be in that position.By seeing all the reviews behind this..The Currys are not recommended to anyone.I bought the same model from Argos that day itself ???Will never visit again Curry's...Thanks for the customer support ?
December 2023 by Mark Platt
Tried this store to see if I could find a couple of bargains for the festive season, but disappointed as nothing really jumps out at you where you are getting value for money prices are still up on 2020 price comparison?
December 2023 by Sue Maine
There were no assistants on the shopfloor and no one was interested in helping me. After waiting ages and almost walking out I managed to get someone from the tills to serve me. He was very helpful and efficient. Shambles
December 2023 by Hazel Shaw
Twice this week we went in to sort out a laptop.Matt was fabulous, very patient with two computer illerates, informative and very friendly. Can't rate him highly enough.
December 2023 by ????? ????????
I ordered a dishwasher with installation. The master connected it in such a way that I flooded the neighbor below. The master did not know, or forgot, that the corrugated pipe must not only be inserted, but also scrolled along the thread to the end.
December 2023 by Amanda Kendall
Staff are really helpful and always take time to make sure your happy with what you want to purchase.
December 2023 by Tabassum Chowdhury
My family have bought two laptops from this location. The first laptop was fine. The second was where we had problems. It was slow and barely functioned. We took it in for some kind of repair service, and when they returned it, it could no longer connect to wifi. Took a look inside of the laptop myself and it turns out that we effectively paid them £60 to disconnect a wire from the WLAN module.
December 2023 by Adam Brinkworth
Took my daughters laptop for repair. Waiting ages to get served, the message system they use to tell you it's ready is rubbish,you go to store to collect and it's not there, classic! They don't answer the phone to their own call centre and it's expensive. Only 2 stars because it was repaired and we got the laptop back.
December 2023 by O J
Purchased a brand new TV, got it home and out the box to discover the entire screen had been smashed. The box had a very noticeable impact mark, exactly where the damage was on the TV and no one thought to check this before letting us leave with it. For saying it was incredibly expensive, there was clearly no quality control.
December 2023 by Lilly Ledbury
Wouldn?t even give this place a 1 star. My mom made an order online for a ps5 for my sister this is the only store we could collect from got a lift to the store from the other side of Birmingham to be sat at the store for over an hour and still walk out empty handed to then receive and email saying my moms order has been cancelled the worker said there was issues with their system however if you have a customer sat in your store for over an hour for an item they have already paid for why is it so difficult to just go out the back get my moms item and process the order. Staff just walk around staring into space or spinning on office chairs instead of actually helping customers as someone who works in retail myself I know how difficult customers can be but when I see staff just walking past customers instead of actually doing your job it?s disgusting. will not be returning to this store again
