December 2023 by Elaine Wright
Booked a nose piercing online. Arrived today to get it done and they didn't even have the jewellery to pierce with. So a totally wasted journey and also made me out of pocket with travel expense and car park fee. Prices online was cheaper than what was given to us in store by a significant amount. No apology given for wasting my time.
October 2023 by jayne williams
Staff seem to be more interested in chatting to each other took my Grandaughter in for a treat..its all cheap and nasty stuff...NEVER AGAIN...
August 2023 by samira
Beth was really kind and helpful. A great experience and got a beautiful pair of earrings for my friend.
July 2023 by S S M
I wanted to enquire about getting my ears pierced here. It took ages for one of the assistants to see if I needed help. I walked out
June 2023 by Abbie Cooke
Had my helix pierced here three weeks ago and all the studs were tiny. My stud ended up going into my ear cartilage and I couldn?t get it out. I ended up having to go to hospital to get my cartilage cut open to get the piercing out!There was no warning of possible complications arising from the tiny studs they use.I then went back to Claire?s to see if they?d offer somewhat of an apology. The staff member in there offered no apology to what happened to my ear and made me feel like it was my fault.
February 2023 by Rikha Wilmot
Our little girl had her ears pierced and we were really impressed with the staff here. There were 2 really friendly and engaging young women who asked all the right questions, explained everything to us and really made the effort to get our 9year old relaxed. Thank you ?. Would definitely recommend.
February 2023 by Faisal Parkar
Very nice staff. They provided great advice and were helpful. Because of the 3 ladies on duty and their very good customer service, I ended up leaving the shop with 56 hair bobbles.
January 2023 by Susan Fuller
Plenty of choice
October 2022 by Jean Scott-Miller
Just wanted a simple hair clip - no luck!!!
September 2022 by Memoona Hussain
Went on a sunday to get three girls ears pierced. Lady was great but a shame she was alone as there was a massive queue
May 2022 by Bee A
After some apprehension, I had both my daughters ears pierced here, they explained everything and assured me of their cleaning standards. 6 weeks later no issues, no infection etc. Those issues that you see in other reviews are probably more related to poor after care and NOT their service - which was excellent
January 2022 by Helen Brookes
Rude staff.
August 2021 by Katie Bee
If I could have given 0 stars I would have. My daughter got a chemical burn from there 3 week solution. Staff are so rude. Customer service don't care and are so unhelpful.
July 2021 by anj d
Had my 15 month old daughter's ears pierced today after trying twice before at different Claires shops and the ladies here were brilliant. They managed to pierce her ears so quickly and in the correct position and the crying was minimal. Very happy with this experience.
July 2021 by S HP
Although it can be a little expensive the staff who did ear piercing whilst running the store too was very professional and friendly and put us at ease during this covid time.
