March 2024 by Sally Hart
We had a a lovely meal 4 friends catching up I had gammon lovely.... And our server Brooke was a little star very friendly and polite...
March 2024 by Aelifas
Amazingly cooked burger with an astonishing hot sause - huge credits to the team for the quick and comprehensive serviceAnd also tips to Mia the waiter - much appreciated
March 2024 by Jessica Wicks
Great customer service from mollie
March 2024 by chris mason
Came in for a quick pint on a walk. Main bar 3 people in dirty plates and cups on a few tables. No one serving I think the manager was in a meeting didn?t have the decency to tell me I have to go the other side of the restaurant to be served. No one came still lucky a gentleman eating his lunch pointed to the little bar hidden away. No wonder there is no one in here £5.30 later as an average Madri I won?t be coming back. Next time I?ll just carry on walking home.
March 2024 by Ann Smith
Didn?t enjoy the food 2 forks was dirty and a couple of plates was dirty the table behind us had hair in her egg and beans the place dirty
March 2024 by Tom Wiser
Bar was shut. Restaurant was very busy, service staff were shouting to each other across the restaurant. Table was sticky..
March 2024 by Court McCall
table booked for 3:15 seated straight away, waiting 30 mins to order food then a further 1hour 30 for food. We asked for children?s foods to be brought out as soon as possible and had to ask multiple times for them. Food arrived cold and was sat on pass so gravy was stuck to plates. Manager was rude and said it?s Mother?s Day. This place can NOT copy with this amount of people for Mother?s Day.I expected a wait but not this long. No one even came and said your foods gonna be this amount of time. We was just ignored. Manager discount bill but this is notAcceptable.Only good thing was our waitress, she seemed to be the only one that cared.AVOID THIS PLACE!!
March 2024 by Davey shephard
25 minute wait for drinks, 1 hour 15 wait for food. Steak was nearly all fat........ Chips was stale and cold. Only positive was the waitress she was very polite and apologetic regarding everything. She did discount the bill and supply some extra chips. Unfortunately everything other than her service was very poor.
March 2024 by Karen Aird
Service was very slow, booked in for 6.45pm finally got our food at 8.40!
February 2024 by Matt Watson
Booked a table for 19.45, at 21.25 we finally left still having not received our food.Had 2 children with us as well. No communication, no mention of any delays when we were seated.Really disappointing
February 2024 by Noel Hayes
Sorry to say but this place is so understaffed but the one's who were there were very friendly and helpful. Bit of a long wait for the food and even though mine was fine some members of our party said theirs was cold. If they could employ more staff i would probably give a 4 or 5 star.
February 2024 by David Hopkins
We booked a table of four for Valentines evening menu. When we had been seated the table was not cleaned and left dirty. Went to the men?s toilet completely filthy.20 mins passed for the first drink order and one hour until the starter had arrived. We sent starter dishes back as there was no garnish, someone?s dirty finger print that had been left on one of the dishes and it was all cold. I still can?t believe this was served to us. I would not serve this to my worst enemy.Two hours had passed and still no mains. When we pushed the staff for it to finally turn up. The Steaks were over cooked, the prawns were over cooked (could not eat them) the salads were dry and warm with some off cut of old food mixed inside. The glassware was dirty too.How can Beefeater let standards drop this low. We were not prepared to pay full price and a half price reduction was given. The place is completely understaffed. The staff that are working are overwhelmed, overworked and the manager can?t cope (run off her feet)The table next to us complained and had there Salmon taken of the bill.Pull your act together Beefeater, help the staff, manager, chefs etc and bring back what was once a great restaurant. Currently it?s not worth one star. Completely shocking!!
February 2024 by Amanda Swift
Had breakfast this morning, and I am afraid to say it was not worth the £9.99, I ordered sausage, beans, scrambled egg, and mushrooms. Firstly, everything was overcooked, so there was no flavour. The quality of the food was poor, and the scrambled eggs were rather watery.However, the young ladies who were serving the food had amazing customer service skills.
February 2024 by April
Really enjoyed my lunch, I arrived earlier than my friends and I was seated quickly and offered a drink while I wait, she was so lovely from start to finish.Food was fantastic! The cheese loaded fries were so delicious, the tomato salsa complimented the cheese sauce beautifully.This is definitely now one of our go to's when we all get together again.Vegetarian options: Good options, really delicious plant burger with facon.
February 2024 by Paul Redding
Wow. What a disappointing meal. Order was messed up, burgers were drier than a nuns crutch. You get more chips with a happy meal. Service was pretty slow. All in all I'd say stay at home and cook yourself. You'll enjoy it more.Ps even the waitress thought the prawns were expensive and pretty much advised not to bother, I do however appreciate her honesty lol oh the breakfast was ok though.