March 2024 by Cash Moore
Good friendly chemist's
March 2024 by M W
I had to get some emergency insulin, l called 111 and was given a referral for my medication. I then call the pharmacy to check that they had received my referral, they said no, they cannot get onto the referral system. They said they could not help and give me some medication. They told me to call 111 again. They sent the referral, l then call this other pharmacy, the same thing happens again, and l get told to call 111 again. I then call for the third time and again get a referral for my medication. I call Al Shafa pharmacy, again they cannot get onto the 111 referral system, however, they find a solution and l am able to get my medication. Great pharmacy and they find solutions to help and not just phob you off telling you to got back to 111, who cant give you the medication.
January 2024 by Gifty Kwofie
Do you do delivery
December 2023 by Owen Crawford
Very conveniently open until midnight
December 2023 by Arsalan Qayyum
Always ready to help and advice is great
October 2023 by Sugra Bibi
My mum could not speak english and they gave her children?s cough medicine for an adult.When my mum took it back (unopened and untouched) the woman said they don?t take returns.They took advantage of an individual who could not speak english and now £5 has been wasted due to the staff?s incompetence.We were regulars here but now I will not go here again.
September 2023 by Susan Lamb
Good helped me to get medication when my brother got bitten by a spider!
May 2023 by Lawyers
Good Customer Service. Those people who leave negative remarks are one time users. They don't appreciate it's the only Pharmacy in Smethwick, Sandwell open until mid-night 12am. I've been there many times. From a regular service user. There service is excellent. And more importantly the staff work very hard. This review is written as a group service users whom use the Pharmacy on a regular basis. Not making negative judgments on a isolated or one- off visits. This is incorrect in reality. So, 5+++++++++++++++ Gold Stars to Al Shafa Pharmacy. From Smethwick Pharmacy Service Users. Keep up the good work. The Smethwick Community needs your unparalleled Pharmacy services.
April 2023 by Aventia
Great service. Open until midnight just when the kids get ill! Friendly helpful staff
March 2023 by Dplays24z
Always remind me when to put my mums repeat prescription in anytime her medication is changed they always talk it through with me and explain everything all staff are friendly and polite and professional I also want to thank the night pharmacist he deserves a medal ?
February 2023 by Zack Haq
Very run down and in need of modernisation - did get the medication though
January 2023 by Dan W
Rip-off and time wasters. Their website states it accepts credit and debit cards. Turns out they only accept cash.Poor customer service. The lady seemed friendly but was very slow dealing with my request for some eye drops and I was just stood there being ignored whilst she chatted to a man who seemed to be a family member as he was walking behind the counter.Even after she had finished serving him, she still chatted to him and it had taken her several minutes before she even asked her colleagues to look for the eye drops - why keep the customer waiting for so long for no reason?Then as I went to pay I was told it?s cash only and it was £10.99 which is nearly double the price of what I ended up buying for £5.90
November 2022 by Airlie Borlase
The pharmacist was absolutely brilliant. Was in desperate need of an inhaler and it was nearly midnight and he helped me even after the pharmacy had closed and was really lovely and so helpful. Would?ve been in real trouble without this pharmacy so am very grateful!
November 2022 by Sushma Nath
I am so grateful to this pharmacy for being available at 11pm so I could get my little boy his antibiotics! The staff were all so helpful and friendly and willing to help. Thank you once again much appreciated.
November 2022 by Renu Bagga
Very good pharmacy. Delivers medicine on time. Kind and helpful staff in the pharmacy itself too. Thank you :)
