January 2024 by Mahdia Mirza
Everyone is a thief hereThe staff are very rude. I bought £360 yesterday but they are liarsI bought a super king size quilt in a box in a package. When I brought it home, the quilt box was unlabeled, not a super king size, it was a king size, and the staff there were rude. Just to have this problem and with disrespect, we had bought 360 pounds from this store the day before, but unfortunately they are not respectful at all and they are fraudulent people, they put different genders in pumped boxes, they did not treat us well.
January 2024 by pinkyperry43
Super store. Great coffee shop. Wonderful layout and prices excellent. V busy and staff lovely and friendly.
January 2024 by Lucy F
Went in store today with my son. There were some absolute bargains. Best experience was dealing with little shelly she had absolutely amazing customer service skills and helped us out so much with all our purchases.She went above and beyond. Best employee there by far. Thank you so much for all you did today in assisting us with our purchases
January 2024 by Susan Lavender
I had a nice lunch in the little cafe, which was pleasant. Both me and my friend got what we wanted out of the store. Very nice visit
December 2023 by Marisgreenyoga McCann
Lovely place with a nice cafe. Bit expensive but good quality things
December 2023 by susan billingham
I love Dunelm. It never fails to impress me. A friend from America wishes she could take it back home with her.
December 2023 by martha gillett
Recently had blinds fitted. The whole service was excellent. Julie helped me to sort out what I needed and was very patient when I wanted to make some changes and Adam fitted the blinds with professionalism and good cheer. A great service! Blinds look fab too. Thank you
December 2023 by Paul Santoro-Hall
This isn't a place we visit very often but when we do we never leave empty handed, it's not expensive and their range is very good. They have a nice Caffè upstairs and also a lift if needed. Free parking with no time restrictions and there is a rest room.
December 2023 by Neil
Went looking for Christmas duvet sets. A rather uninspired selection compared to the myriad of other non seasonal items. Larger store with upstairs. Helpful staff but not the Christmas duvet set choices I was after...ASDA had the best in end. ?
December 2023 by Living London
After spending £75 on household goods, the shop assistant asked if I bought a suitcase I had with me in the store. I politely told her I brought it from home. Then as I was leaving she followed me to the exit to check. Shocking. I wonder if this would have been the case were I white. I won?t be coming back, they?ve lost a customer for good.
December 2023 by Priya 20
Got really nice items to buy to make your home look beautiful. Had a right deal getting cups on clearance for 87p in brilliant condition
December 2023 by steven bird
Nice well stocked store great value, but waiting time to get served disappointing... but a nice visit, pleasant staff.
November 2023 by john mussett
Had everything we needed and not overpriced , we will definitely be shopping there again.
November 2023 by Jody's World
Very bad experience, returning an item in store as they did not want to take the package back. I have open the item but I did not use the item so for that reason they said it couldn?t be returned. I also went online and bought the next item which was a more better suited so I would now have four items that are similar. Spoke with the manager Pete he was very rude, telling me I should read up on laws, getting Security Guard, saying he was going to chuck me out the building know this piss me off as he passed me back as I was discussing things with customer service, he said oh you?re still here, one thing, as a customer hot working in that department, how should you know about an item , the lady who might of been Next is in charge, looked at me and say it?s obvious that the bed protector you can see in it. I explain not at all if it?s folded I cannot see what?s in there was only one picture online, so I could not get to skip past and see what the item was like. Very bad management team. If I did not have any money to buy that item I could?ve never get it. Why is this company trying to rip off people?
October 2023 by Sylvia Wall
Hadn't been here for years but needed wallpaper for our spare bedroom. Got some mural type paper at a greatly reduced price. Not a massive selection to choose from but OK for us this time.The store us bright and with the upstairs area has a good range of household items. Good car parking. Shame it can be awkward getting onto the busy motorway island.
