March 2024 by Tracey Brookes
I used to do all my shopping here but not anymore. A lot of the time I go a lot of the shelves are empty and there's not much choice
March 2024 by jph 727
Cold drinks fridge is not cold - very disappointing when I wanted a cold, refreshing drink!
December 2023 by Adrian Adi
Very disappointed with service of ASDA superstore in Oldbury/Birmingham. I wanted to top up my gas card and I've been told that can't pay with card payment, due to some internal rules which are not stated nowhere.no sign or warning. Its discrimination to customers rights . shift Manager tried to explain it and not solved the problem . Just seen how he was laughing with his colleague once i go away.Not sure if was because of me and my poor language but this doesn't looks professional at all.Unfortunately been forced to withdraw the money if wish to top up .
December 2023 by Bethany Lee
The worst Asda you could ever go to, staff are not helpful and are rude, expecially the older generation!!! Got told there was no baskets cause customers steal them! The selection of products they have is awful too. I hate it here
December 2023 by SEMERE TESFAY
I am delivery courier long waiting to pick up the order always you have to improve please
December 2023 by Sohaib Gill
The seated trolley for customers with additional needs has been unavailable for nearly 6 months. Having brought this to their attention no less than 8 times and even spoken to the store manager regarding the issue, no replacement has been provided. If ASDA oldbury does not wish to take custom from people with additional needs, this should be made clear on their website. Being a single parent with a child with additional needs I am no longer able to shop in store whilst ensuring my child and other customers are safe.Really disappointed that such a large company is unable to put such a small issue right for a loyal customer
November 2023 by Rupan
Not a good place to order delivery via apps.Waiting so long to collect an order.I will avoid this store .Also management is so bad.
November 2023 by Rachel S
Every time I come to the fuel station there are 6 pumps closed as they haven?t staffed the hut to pay in. Tonight only 3 of the 12 pumps were operating. It?s ridiculous!
October 2023 by Stephen Dangerfield
Great place for general shopping. Do not use the scan and go used this only twice and on both actions all items had to be re scanned so don't use on a big shop. Some items got damaged after staff had scanned an re bagged the item only use if under £20 otherwise you will treated like a thief.
October 2023 by Express666 Car
The staff is so rude, I only be there for five mins and the store is announced closed, I said to the lady give me two mins I need toot paste give me two mins, she said to me no, I could not. Fine, then I saw she running around shout at customers, so rude. We are your customers, we are coming buying staff not stealing. Staff training need to be improved, please ensure people recruited that they are happy to work there.
October 2023 by Santino PRICE
I like it is open 24 hours, friendly staff, easy convenienceFree Wi-Fi and plenty of variety, food and home products
August 2023 by Shopy E xx
Had 3 orders for collection and email to collect on system said not arrived spoke to a member of staff stated will be here tomorrow got half way home husband had message to collect staff can't be bothered to give u correct information quiet alot of people who I speak to are changing supermarkets from asda as also lacking in quality in fresh produce fruit veg grapes with mold I will also be changing
July 2023 by Beverley ?Bev? Norton
CANNOT STAR RATE THIS STORE but wouldn't post without one - It certainly knows how to lose custom -Visited this morning - I will never shop there again - I live Northamptonshire as I come off motorway I call in do my mums shopping who lives nearby - no tills on this morning (only ever a maximum of 2 open anyway) self service fully open but not all people can manage these especially like me today had a full weekly shop absolutely ridiculous, I will do mums shopping at my local Tesco and bring it over with me any price difference if any will be worth it - from one very dissatisfied customer & the 8 customers waiting behind me - I must add that the staff I've encountered there have always helpful and friendly.
July 2023 by Mark Fletcher
Can't beat Asda , reasonable prices & find what you're looking for
July 2023 by Paul Santoro-Hall
Not much to say about this place, its an Asda and sells pretty much the same as any other Asda. Plenty of free parking. Has its own little bakery and petrol station, and is convenient if your on the M5 needing petrol.