January 2024 by Dean Chilcott
SHAMBLES!!!!!!! Went in to pay money into MY ACCOUNT and the hole in the wall said cheques only so queued at the counter to be told thats got to be done on the machine. I explained it says cheques only, they apologised and said forgot to take sign off but said they can do it at counter as we queued. Presented my nationwide card to be told cant pay cash in via this way-WELL HOW ELSE AM I GOING TO PAY CASH INTO MY ACCOUNT. Staff sat round and couldnt be bothered to help, complete and utter shambles. You wonder why banks are closing wither service like that!
October 2023 by lee hingley
Great service from Karen today when setting up an ISA for my wife.Had to wait about 20 mins as it was a busy Saturday morning.Called in advance and was informed no booking just call in and wait, waiting area has plenty of seating and was well organised.Good experience ?
June 2023 by Charles Sowah
The staff were very welcoming and helpful. Also they attended to my needs swiftly with lots of advice on how to operate my Acc. Overrall very competent and professional.
May 2022 by Isobel Lally
The staff were so lovely, kind and polite! So helpful and made the whole process simple and quick whilst being offered the best support. After going to a different bank and being told we would have to wait a month to be seen, the sweet and caring staff at Nationwide set us up as soon as we walked in the store.
January 2022 by Todd Jacobs
Always excellent service..
September 2021 by Michael Oakley
Not very keen on the new store as I run a business sometime i need some change but since they moved to the new store the never seem to have any on the counter nows
August 2021 by Julie Bateman
Not a good experience found one member of staff rude and patronising other staff were very polite. If you carnt give good customer service and be polite then don't do the job. Will not be visiting again
August 2021 by Jeanette Wildman
Always willing to help with your needs, very freindly staff, no compkaints here
March 2021 by Andy Woodcock
Visited this branch only yesterday to find staff quite abrupt and patronising. Business is now complete and wont be a returning customer or opening any accounts with their attitudes. Very disappointed as a loyal customer.
March 2021 by Simon Walford
Always very helpful and friendly. Can not fault.
January 2021 by Mark Nalliah
Always fantastic staff ?
September 2019 by aces and spades
Some of the staff come across as rude and patronizing
July 2019 by Rosie Lowe
Me and my husband were very impressed with the service we received in nationwide today. They fit us in for making an account straight away without an appointment and Sarah the banking manager was really friendly and lovely to talk to and really helped us sort out what we wanted. Overall a great experience.
January 2019 by Cynthia J
Quick service, always friendly and always smiling
January 2019 by Danny Ratcliffe
Made me wait for over 15 minutes whilst 3 of these retards talked about rubbish. Account closed and moved to a real bank. Screw them..! They are a complete joke - absolutely retarded
