February 2024 by missbb 2015
Unfortunately the halesowen store is hit and miss with the level of customer service thats given out. Sometimes the staff are super helpful and other times they aren't.
February 2024 by chentowababa
Gave me ps4 disc with ps5 game
February 2024 by Angela Price-hunt
It's ok but they don't make it easy enough for me to use as a disabled person with moderate learning disabilities it is confusing to me and I don't buy anything from them for the purpose that they put how much they buy and sell for and i get mixed up so simplified would be nice and more product information
February 2024 by Jonathan Oakley
Love the shop
December 2023 by Terry R.
I brought a Samsung s21 cost £270. My partner doesn't like Samsung so I took the phone back and was told on the receipt I had 48 hours to return it. The receipt doesn't say that and your policy says 31 days. And I was told I could sell it back to them for £129
July 2023 by alex Chilton
Not as much stock as the bigger shops, but it's great to have on the local high streer
May 2023 by Chris (Sal)
Unprofessional staff especially the manager Ross. Always very abrupt when I come in to browse plus the stock is always the same they don't restock regularly they need more choice.
April 2023 by Carol Jackson
I have shopped here a couple of times recently, each time I found the staff to be exceptionally helpful, and one time this staff didn?t didn?t know the answer to my question and asked the manager, Who helped me above and beyond what I considered helpful information . I highly recommend this store, I it is well stocked and the staff very helpful when you need advice
April 2023 by Phil 'Flip' Garner
Friendly staff, very helpful, great shop for a bargain or two!
March 2023 by Mohammed Bawazir
They just want to take your moneyI bought 2 phones from them and one phone not even turned on it?s damaged and they refuse to replace it or refund me my moneyDoes they have manger or complain team or whatever
February 2023 by Neil Non of your business
Great staff very friendly some a little lacking in their knowledge of how items work but all good
January 2023 by Michael Dale Bicknell
My grandson bought a xbox controller his mom had already bought so we took it back the following day staff refused to give him his money back they offered him a voucher of which he said no so rge kids serving then proceeded to read us the company's rules and regulations at 67 l do not need time told all the ins and outs by young kids ! What happened to customer service ? And the customer is always right ? They made my blood boil ! And at 67 a stroke and several operations unfortunately l swore and left the shop l felt sorry for my 10 year old grandson who's 10th birthday was the day before as this was his birthday money ,the staff were rude and unhelpfully and determined no to gve him his £50 back.
January 2023 by Helder SCC
Nice friendly staff. Shop wasn't too busy. Thank you
December 2022 by Loopy Loo
Nice friendly staff. Shop wasn't too busy. Thank you
December 2022 by Andrew Attwood
Very poor customer service the person serving me was very aggressive towards me