September 2021 by Ahmad Ahmad
What an awful service! Very poor customer service, an unexperienced staff and wrong advise!\\nI have been struggling just to switch to another number for almost a month, all that because one of their 3 staff member did a mistake in my account and they even didn't success to solve their fault!\\nBeing in the shop for many times, each visit for more than 1 hour , with my 3 babies to sort out this problem without had any positive result!\\nI can't wait for my contract to finish to switch to any other phone company !
January 2021 by Paul john
Service at the coventry branch was excellent. would recommended Three to anyone. Kiran kindly helped me set up my new phone and copy my data over from the old phone, and nothing was too much trouble for her.
October 2020 by Mihaela Dumitru
My husband recommended me to come to Three store in Coventry and speak to Kenya because she is very helpful. I have visited the store and I am really happy with the service I've got. The management team is always next in case anybody needs help and the advisors are very helpful. Thanks.
October 2020 by Angela Johnson
Have been in to shop on more than one occasion, sometimes a little too busy to help us with the most smallest of issues HOWEVER, if your lucky enough to find employeeJEEV working you have struck lucky!! he is polite, helpful \\u0026 very patient. He provides customer service by the bucket load and doesn't make you feel that you are an inconvenience, an asset to the company.
October 2020 by Joanie Biddle
Kenya is fabulous, fantastic, good personality. She's a bleeding to this world. I felt really welcomed in the Coventry store, they always help me with everything but Kenya is my favourite.
October 2020 by James T
Had a fantastic experience in three store, despite the fact the shop was very busy with big queues the staff did a fantastic job at progressing me through.\\n\\nOnce I was seen I had a very complicated issue that needed to be solved in store. The customer support assistant, Kiran, went above and beyond to make sure my query was dealt with properly and effectively (she was even working half an hour past when she was meant to go home). It was one of the best customer services experiences I have had and she helped me deal with a serious and complicated issue with my account, top marks!
October 2020 by Andrei Sandu
Great costumer service , very friendly people and they helped a lot :) !Thanks for the great experience !
October 2020 by A Elena
You guys are coping great with the situation and circumstances! Team is well prepared and made me feel at ease, Irry and Kenya offered the greatest level of customer service today, extremely helpful and professional and best of all, they did it with a smile on their faces!
September 2019 by Jose Gomes
Great shop brilliant service
August 2019 by mary bolamary2004@
The lady in store was so patient and calm very helpful and friendly job welldone to her
August 2019 by lorenzo ene
Poor and fast service !
August 2019 by Larry Gutt
I gave to the three network minimum stars because in the last 2 weeks they'r internet works really scrap. I pay £21 a month for unlimited data but that data is really really really slowly !!! Before was great. Now is like an 1.2 diesel engine ð???ð???ð???ð??? hopefully they will start having good data again . If not i will just go for another provider.
August 2019 by virgil dutu
Some off staff very rude and disrespectfull
July 2019 by Andrei Marcu
Fantastic customer experience, great store. Both Amit and Irry have been of a tremendous help in solving my problems and have gone above and beyond to explain everything in detail to me so I can make an informed decision.
July 2019 by Ionut Sava
Excellent customer service, best provider, great offers and nice staff. Many thanks guys!
