January 2024 by Chris Brook
Shocking poor service, waited 45 mins for a simple order. They appear to give delivery drivers much more priority than customers stood in their restaurant. One to
January 2024 by W Hemmings
Awful place - the food is stale and cold and the staff are slow and do not care about service. They stand talking in their language and ignore the customers. It?s not happened once but twice recently that they keep you waiting at the drive thru to take your order. It?s appalling. Someone needs to sort the staff out and the food quality here.
January 2024 by Keitan Barring
Ordering here is an absolute headache, they never listen and don?t understand a word I?m saying. Last but not least they rarely give me the right order. Even just now they forgot a burger again.
December 2023 by Ned Seagoon
(Just read a good few other reviews and notice most do not share my positivity!Following report is based on our personal experience over a period of time.Perhaps at least some of the other reviews are mischievous, phoney and written by rival takeaway food outlets OR perhaps not.Could be we were lucky each and every time we visited?!):The staff at KFC, Coventry (Tile Hill) are friendly, helpful and prompt.If you've a requirement that's not on the menu, then no problem, they're happy to oblige.If only customer service staff everywhere were as pleasant and professional.
December 2023 by L ?
Absolutely mad, I saw four cars drive off because we were there over 45 minutes waiting for food, offered us cold food and the wrong order, left straight away after the server and man on the order machine was horrifically rude and moody. He was causing a traffic jam through the whole drive through, even lied about how long our food was sitting there even though we could see it before we got to the pay window, because he was arguing with the people in front of us. Please never go here, absolutely horrific
December 2023 by Jack Revitt
Out of my order 3 items were wrong. I can't evan say it was busy in side at the time of ordering prob 2 tables used 2 delivery drivers and my self in
December 2023 by Aaron Madeira
Wait times are longer due the UBEr eats and other delivery drivers probably due to its location, great service and very accodative staff !!
December 2023 by Matthew Allton
KFC....not a lot to say...tried their chicken and stuffing xmas seasonal offering. Was ok...not sure I'd have it again, but it was ok and an interesting seasonal addition to the menu.
November 2023 by Amelia-Rose Bidgood
Order was not correct. Staff indifferent. Chips appear to have been cooked in old oil and tasted of onion bahji. Chick was not fillets as ordered. Coating was sub standard. Very poor and I will not come back here.
November 2023 by M G
No clean table when we got here even tho it was emptyStaff treated us politely but were throwing rubbish aroundFood was subpar worst KFC I?ve ever hadFloors are sticky and covered with food and bits off rubbishDrinks were flat and had no syrupDietary restrictions: The staff have not change their gloves since we got here and and have handled multiple different food types as well as picked up rubbish they throw on the floorWould not recommend this branch to anyone
November 2023 by michael armstrong
Normally, kfc provide qood quality food, not today. My wife's zinger box meal was horrific. Lettuce that looks like it is 3days old and ready to walk itself to the bin, buns that could be used as weapons and rather than run the risk of spending the next 2 days on the toilet we have binned it.Very disappointing. CHECK YOUR FOOD BEFORE YOU LEAVE.
November 2023 by Bai Wurie
Very unprofessional if you ask me .We could hear lady taking the order laughing at us because she could not understand simple English.So another stepped in and took our order and it was fine but when we got to the window to pay we asked why were we laughed at ? he denied and later apologise for their unprofessional behaviour.Drove back home now realised that we are missing chips that we paid for that's appalling behaviour.Very bad experience guys listen out and check you food before driving off.
November 2023 by Dorene Serebour
We were stood in drive thru for almost an hour because they refused to serve a customer their food. Which was ready and sitting there by the window. They threw the drink at the window of the customer. Horrible customer service. Customer had to leave without their food. Will not be using this restaurant ever
November 2023 by Gia
The kiosks do not give any receipts, you have to be quick to take a picture.Dirty and understaffed.Also quite slow, probably because they are understaffed.
October 2023 by Me You
Its the worst place I?ve ever seen, staff are so rude and moody , waiting for food more than 30 minutes no matter if it?s busy or not, poor delivery drivers are waiting such a long time to get their orders and there is not a separate queue for them that?s why they have to mixed with other customers. Very disappointing and ridiculous management.
