February 2024 by Daljit Cheema
Service at the tills is appauling, young male cashier with headset constantly talks to other staff instead of focusing on his job. Outcome was I was over charged by £3 approximately! Will be checking my receipts in future and the staff need training on excellent customer service!
December 2023 by Jared Ali
Nasty horrible staff rude has hell if you don't want to work in a low income shop work else were
October 2023 by Jordan Jade
A certain individual in that shop clearly hates his job and clearly hates ?people?Nothing but rude and sarcastic, try to make conversation as you?re made to feel awkward for shopping in that shop.Then when you leave he seems to think it?s funny to stare you out as you leave I?ve never had such bad customer service until now.
September 2023 by Vasilica Pana
the worst store, the staff is rude and they speak with a sarcastic and superior tone, I will never come here again!
July 2023 by Michael Moreland
Yet again got short changed by young lad on till won't be going back give shop a wide berth????
December 2022 by James Hill
Called in for a small shop when I got to the checkout I paid the casher then he said am I any good at catching my change absolutely ridiculous service
October 2022 by Karen Wood
This shop on ballhill is a joke who wants to listen to snoty nose kids that's ment to be serving at the checkout swearing ? and messing around then charging to much pethetic
May 2022 by Martine Essex
I've been shopping here loads of times. It's always well stocked with friendly, helpful staff.
May 2022 by Bogdan Andrei
Nice shop, always I find a good deal only bad thing is with parking ,is very hard to find parking near the store.
March 2022 by Joe Davie
I do not ship much on ball hill but I'd pop in Heron Foods.. always great customer service.. Any work going? I'd happily join the team ?
March 2022 by Joseph Davie
I do not ship much on ball hill but I'd pop in Heron Foods.. always great customer service.. Any work going? I'd happily join the team ?
February 2022 by Colin McCabe
I don't often shop at Heron foods but when I do I wonder why I don't go more often. They have a good selection of produce, mostly frozen but also some fresh items, it's well priced and the quality seems decent. Great alternative to the big supermarkets ??
February 2022 by Stacey Leigh
Good place for little bargains. Staff can be rude at times, and will talk amongst themselves on their headsets.
February 2022 by taliba
Cheap and cheerful good for freezer bits
August 2021 by Sue Mille?
I have always enjoyed shopping at Heron food and the staff are very polite and helpful. Prices were affordable for struggling families who have little but, today's shopping I found prices have risen considerably making shopping more expensive. I will continue to shop at Heron food although reluctant to do a big shop. This is my reason for not voting 5 stars.