January 2024 by Neil Evans
Great shop
October 2023 by Dave Beese
Well stocked and great staffBeeseyDave???
May 2023 by Will X Scorpion
No junior clothes in store, only online apparently.Not helpful.Much cheaper options online with better prices.Avoid.
May 2023 by Ryan M
Great staff! Good selection of clubs
April 2023 by James Brown
I came into the store a couple of months ago, very eager to buy some clubs. I?m very new to golf as I explained to the lads that worked there, long story short I left with a set of clubs that cost me £1,100. No custom fit, straight from the display. I?m soon to learn this isn?t really the way it should be, I thought it was weird that I received an email after I left with a custom fit appointment dated and timed after I left the store.I?ve recently taken up golfing lessons and my instructor informs me the clubs are a completely bad fit for me, from the type of shaft to the length of club - after being told ?I?m pretty normal high these are fine?. So it seems, embarrassingly, I?ve wasted my money.I would have thought someone new to the sport deserved a bit of extra attention and not be seen as an easy target for money.I won?t be using American golf again for any of my future purchases.
March 2023 by James Sultana
Ordered some custom fitted clubs, they ordered them into store but they came in the wrong length, which nobody checked. I eventually found out myself, took them back to the store in Coventry, for the Manager to check them and send them back to the factory,.He advised they would be back by a certain date, which didnt happen, they then apparently got delivered to the wrong store....I was told they were delayed due to a "fire" but would be back in time for my planned golf trip.... they didnt come back in time they ignored my calls, generally didnt care as soon as they had my money.Not even an apology.AVOID THIS STORE LIKE THE PLAGUE IF YOU HAVE ANY SENSE.
February 2023 by david streeting
I attended the Central 6 Coventry American Golf store on the 21st of January 2023. The sales assistant Laura White was very professional and attentive in sorting out my voucher difficulty, and wouldn't give up until it was resolved. This was over and above the normal service expected. Many thanks Laura.
August 2022 by David Lloyd
I purchased a new Taylormade putter which I was looking at on line for a while. Callum arranged to get it into store for me to try. Fantastic customer service, really appreciated the extra mile. Definitely 5star service
August 2022 by Matheus Da Silva
Went for a custom fit and the young lad that assessed me was brilliant. As I being recommended standard clubs they would be available next day. Before going to the till to pay I decided to get a couple of shorts which were one a deal 2 for £50. Asked the guy at the till (a different guy) how much was for one and he said £35. So I said I am happy to get two if you have my size. But he said we don?t have stock. I asked for a £5 discount bearing I mind I was about to pay almost £700 for my new set of clubs. But he was so rude in saying they would not give me the discount that I decided not to buy the clubs. You might think: the price is the price. Fair enough but the way it was handled shows how little they care about their customer and I?ll never put my feet in their shop anymore. Also make sure I share my experience with my friends. You won?t have my money American golf!
July 2022 by Mel Norman
Great place for golfers, very helpful, friendly and knowledgeable staff, latest golf equipment at a decent price,
June 2022 by Aaron Griffin
Fantastic experience for my first few visits to this store. I am returning to playing golf after 15 years and all the staff were super friendly and welcoming. Helping me try different brands and find what works for me without being pushy. In fact, the final recommendations by the staff were a cheaper set that just felt better for me. I would totally recommend.
March 2022 by ryan
Went into the Coventry American Golf shop to order some custom made golf clubs. My measurements were taken and I spent about 45 minutes being monitored in front of the assistant hitting balls and talking about what clubs fit and feel is best for me. Upon completion, all my measurements had been taken, which I was not shown as American golf are meant to be the experts managing the session. At the end of the session I was informed that the clubs would be delivered to store in three months. The payment deposit of 50% was then taken.Three months later I get a call that my clubs are finally ready. Once I collected and paid for the clubs I opened the box when I was at home ,and to my horror, they had given me right handed clubs when I am a left hander! I couldn?t believe it, I called them up and they confirmed they had ordered right handed clubs and it wasn?t the mistake of me being given someone else's clubs ! I was appalled that they had made such a basic mistake after all that effort, time and so called expertise they had.I proceeded to call on a Sunday and question how we could potentially resolve this issue, but I was told they needed a manager there to resolve the issue and he would call me when he was in store on Tuesday. After Tuesday nobody rang , so I called on Wednesday. Then I was told the manager forgot to call and would call on Thursday. Come Thursday nobody called, so Friday I called again, apparently the manager had gone home and forgot to call again, so was told I would get a call Sunday. Come Sunday afternoon nobody had called so I went down the shop in disgust , gave the clubs back and demanded my refund. Without even a single apology (after waiting 3 months for this screw up), the employee hesitantly went to the counter, asked for my card and refunded me.I can honestly say I have never seen as terrible service as I witnessed at American Golf Coventry. I personally feel they were putting off contacting me so hopefully my returns period would expire and I would be stuck with their disastrous mistake. I would say to anyone who considers buying from here ?AVOID AT ALL COSTS?.
February 2022 by Will Fletcher
Was after a new golf club set, and the guy on the shop floor was extremely helpful and knowledgeable in guiding me which one was best suited for my needs.
January 2022 by ian godfrey
Very helpful staff and decent prices
July 2021 by gavin adair
£500 in my pocket to buy a new set of irons and a putter. Only person in the shop and was never approached, presume you only get spoken to if you book a custom fit as your spending more money. If you want to know why the internet is taking over here's your answer. The staff might have been busy but leaning on the display didn't give that appearance.