March 2024 by alex Chilton
OK, purchase wise, total rip of trading stuff in.
March 2024 by xstigon_x @ Go-Karting Xtreme
Absolutely DISCUSTING!!! If I could give 0 stars I would. Staff are rude, no customer service skills at all! Broke my PlayStation wire and controller charger. AVOID merry hill sotre.
March 2024 by Sam Crane
Been to this cex on 3 different occasions and all 3 times they say they have to do a bank transfer and it will take time as theres not enough staff to test the products and there backed up with loads of things to test you think a company like this would have enough staff never experienced it in any cex.
February 2024 by Tim Bimson
Good place, I bought an Xbox,had to wait for them to clear it all off accounts.i shouldn't have to wait this should be ready to buy put in bag pay n goTook me twenty five mins in a qué to be served.to wait another 15 for it to be wiped not good..I spent over £150.
February 2024 by philip taft
second hand purchases with 1 year guarantee
January 2024 by Rhys Dunn
Good for getting second-hand items but not really much cheaper than getting them brand-new
January 2024 by Richard Broadbent
Its ok staff are friendly and quick working
January 2024 by crafterelpro
The second-hand store offers a wide range of electronic devices, from PlayStation 5 to iPhones and various used cell phones. Prices are highly competitive, making it an attractive option for those on tight budgets. The staff stands out for their kindness and knowledge, providing valuable information about each product.The quality of the products is generally satisfactory, although some may show signs of wear, as would be expected with used devices. One of the points to consider is the limited warranty, which may cause some caution when making purchases. However, the store provides a unique shopping experience by offering products from well-known brands at more affordable prices.In short, the second-hand electronics store is a recommended option for those looking for bargains on high-demand products. Despite the limited warranty, the combination of competitive pricing and friendly staff makes it an attractive alternative on the second-hand market.
January 2024 by Kieran Smith
Brought a game and the disk had all stains on it and marks and very slow service waited like 15 minutes and there was only 4 people in front the staff was really slow and took forever to serve anyone and at so point a man and his wife,kids ended up slamming his game/movie on the desk and walking out that how bad the service is and he was waiting for about 20 minutes and they take about 10 minutes with each customer
January 2024 by mikayla Cooke
My boyfriend went in to sell some games that are rated 18 and 16. He?s 23 and had been asked for ID if he had an account. Which can actually be verified by postcode which members of my family have done countless times. They then refused him service when he had asked to see the policy that he needed ID. Staff had refused to given names and have actually banned him from the store. Terrible service and only ID when they feel like it!
January 2024 by Joanne an wayne Handley
Decent shop but very expensive in some things it should be cheaper to get in more customers
December 2023 by Andrew Jacques
Always happy with CEX
December 2023 by Sahil Sandhu
Sold us a Nikon camera with a scratched lens meaning they hadn?t tested it adequately - after only one use they won?t take it back for trade-in for this very reason and have refused to investigate the matter.
November 2023 by Matt Taylor
The staff took way too long to find the disks for the items I was buying and asked me to make an account so they could give me my money back when it turned out they didn't have the correct disk anyway. I ended up missing the start of the film I was watching at the cinema because it took so long.
November 2023 by Kelly Paynter
Terrible waiting service. Be prepared to wait 30-40 minutes to be seen by a member of staff who completely ignore the huge line of customers!!! I would have believed customers come first but this isnt the case at this store.. cleaning remotes and putting away cd's is more important than sales. Last time I visited I walked out, and today also walked out without spending the £700 i planned too. Very disappointed.