March 2024 by Miles Hesketh
Not open during advertised hours
February 2024 by Michelle Yeung
The staff provides excellent service with a great attitude.
December 2023 by sadek khan
Awful pharmacy, I can't believe they are open still and not shut down by GPhC. They need to be investigated.An old vulnerable patient with mobility issues got told by the pharmacist Noushin to collect her medication from the pharmacy after I called behalf of the patient to chase the delivery as it went past the delivery time. The patient ordered her medications on Tues and the pharmacy told her it will be delivered Friday 12pm and at 1.30 when I called they started making excuses the van broke down and the delivery will now be on Monday. I asked who will be responsible if anything happens to the patient over the weekend and they don't want to take that responsibility and kept saying tell her to come and collect it. My issue is the patient is vulnerable and not able to walk with mental health issues hence why asked for the delivery service!!! Awful service from the pharmacy. Please avoid this place at all costs.
December 2023 by A Roberts
Awful service. Asked if I could come and get a flu jab earlier than dates offered on website. Reply book on line, end. Same call to Twilight pharmacy. Went straight down within 30 minutes of calling all done. What a difference.
December 2023 by Trudy Williams
Wow what a service! Never answer. Why I don?t know!
November 2023 by Muhammad Khalid
Terrible service. What?s point of having phone if u never answered ?
October 2023 by Ben Warwick
Arrived to a pharmacy appointment for them to shrug and say it?s been cancelled. Pretty poor.
October 2023 by Heather
Whats the point of having a phone if it?s never answeredI?ve been calling On and off too sort my prescription out it?s an absolute joke
April 2023 by Nadeem Zaman
It suppose to open at 8:15 as website timing but still not opens at 8:30
April 2023 by Muhammad Awais Younas
The new staff is really helpful and the service is great
December 2022 by wayne purslow
I have been using this chemist for a couple of years now and thay always get my meds ready on time for me and the staff are plesent as well only problem I have is never pick up the phone when I need to speak about meds
May 2022 by Zahra
I haven?t got an issue, the online request service is great they get back to you within few hours. Much better then the phone. If you don?t manage to get an appointment they always phone you. I haven?t had an issue but definitely recommend the online request
March 2022 by Tudor Grounds
From my experience i cant complain for the pharmacy or doctor surgery.
January 2022 by Philip Harmon
This pharmasy has had my wifes prescription for a week and i have recived no conntact to say its ready , so we decided to go up and see if we could get it but was told they could not get tablets there were manfacturing issues ok i under stand this. she was told by them to phone around other chemists her selft o see if could ger any. I mean if they havent any whatts the chances??? for them to hold on to my wifes prescription for a week and not inform her or my doctor giving us chance to do this surely brakes there duty of care to there patients leving them with out any medication im sure there a lot more people in same predicament wirh these people i would rate them Zero if i could
November 2021 by Esha Jaffery
I have recently been sent a fine from the gov for getting a present medicine free as I dont qualify for it. The strange thing is I didn't collect that prescription. I forgot to do so. After investigating I found out that this chemist decided to claim for the prescription by signing it on my behalf when I didnt even get the medicine. They are committing fraud. Be careful and make sure if you give your prescription to them, that you collect it as they will go ahead and claim for it and you will get in trouble
