February 2024 by Winston
I'm not sure just as yet! I have to return two heaters back to the shop, which I was mislead into buying by the toolstation adviser behind the counter yesterday, he told me they are powerful and ? but it's nowhere near warm to a £17:00p heater and yet the two cost£100:00I'm taking them back this morning to find out the outcome
February 2024 by A H
Short of staff. Waiting for ages, staff are friendly but they need further training and to advise customers if they are still choosing products to not do this at the counter and hog up the sales assistants. Sales assistants just end up standing there and waiting for these customers to choose what they want as they flick through the catalogue for 10-15mins. At this point the next customer who is ready should be able to make a purchase rather than waiting for the indecisive customers!
February 2024 by Phil Minal
Always friendly and helpful ??
December 2023 by Mizan Rahman
Fast prompt service by the team. The place was nice and cozy too. Keep up the great work
December 2023 by Charles Robinson
Very good service
December 2023 by Daryl Fitzpatrick
I called in on a Sunday morning for some clips to fix my car before a long drive. Guy behind the counter was really helpful. Top notch service.
December 2023 by Anne Cogle
Muhammod , thank you for your service . Will shop here again ..Five star !!!!!!
November 2023 by Rez Begum
Amazing staff.. especially mark.. he was so helpful finding everything I needed and also very funny.. I asked him if they sell brain cells but according to him he?s used them all up ?
October 2023 by tony byrne
I popped in there the other day the Girl on the front desk was very helpful I think her name was Shaharna she had excellant customer service skills and helped me find what I was looking for I was appreciative that I was helped in such a posotive and professional manner they have the right people at the front desk representing a great buisness toolstation I wish you every success for your future thank you!
October 2023 by Mr Mousa
The only place for DIY bits and pieces.Staff always have time for you and will always help you find what you're looking for.
October 2023 by Emdad uddin
Quality stuff and quality customer service
September 2023 by Nim k
Quick efficient serviceLarge amount of stock in so you will always find what you are looking for
August 2023 by Norma
I gave 2 star for the reason, they have everything you need for whatever jobs you need to do, but customer service is very lousy, if they say that they haven't got what you need but they can order it in for you.And they will send you a text when it arrives, don't believe them because there's no correspondence from them, you would have to keep chasing them up.Bad experience
August 2023 by Ricky Khan
Muhammad and mark helped me to find the correct screw size. Thank you ?.
August 2023 by Doniyorbek Muminov (Daniel)
Friendly team but short of stuff or something.Still waiting. 6 people in a row waiting but only one counter is serving.Convenient coz close to the city center!Several customers asked whether it is possible to open the second counter but...