Our experiences with customer service at River Island have been inconsistent. While some staff have been nice and helpful in the past, our latest visit was uncomfortable. My partner encountered two very miserable faces when trying on clothes in the dressing room, creating an unwelcoming atmosphere. Consistency in service... read full comment
December 2023
They treated unworn T-shirt as worn and they rejected to accept return the next day after purchase and their front desk is absolutely rude. Really bad !!