December 2023 by janagal fitness
Pizza was very nice and the treat us very well. Specially the manager,
December 2023 by Roger Evans
First order with Papa Johns. Chewy dough that didn?t seem fresh and both pizzas tasteless and luke warm. Delivery driver was polite though. Won?t be ordering again. ?
December 2023 by Amycolle Niang
Very dirty they don?t wash their hands before making the pizza. They switch from the fridge, cleaning and the cash machine and they straight away touch the food. I been sick for a week because of that intolerance.
November 2023 by Dr. Willy Thomas George
Visited the outlet with a voucher which said " claim free small pizza" on one side & other side "any large pizza for 7.99£".When I approached the store, the sales person (the rudest person I have ever met after I came down to Birmingham!), saw me holding the voucher & he instead of greeting me with a smile, directly said "NO! Come tomorrow".Hearing this rude response I was surprised & asked him "why?". He responded with a very weird question which I am unable to understand even now "What do you mean why?"I mean how do I respond to such a question?I asked again why do u ask me to come tmrw because I'm not there in the area. I wish to have the pizza today.But then he kept saying no rudely (without stating any reason) and walked away.My friend also told sir your very rude. I further asked can you please tell me a reason to why your objecting our request when we hold a valid voucher which we got the previous day! The voucher doesnt have any expiry date/conditions apply written.He kept grinding his teeth and he just moved to the next customer ignoring me. I again reminded him he is rude to which he responded "I've told you for five times, your not understanding" to which I asked the customers who were standing there showing them the voucher and asked what they understood after reading it. They all said its clear! Its written free/reduced price pizza. The sales person further asked "what do you want me to do? What do you want? Give you free pizza?" This was with a sick & rude sarcastic tone. I would've understood if he said "sorry, there is some mistake on the voucher. Let me get you a drink/pizza/snack for the inconvenience". He ddnt say "So sorry, how can I make it up to you" nothing, nothing, absolutely nothing! He kept insulting me in front of others by ignoring me & giving rude replies.When I said I want to meet the manager, he told with a prideful tone "I AM the manager!" I felt I ddnt get any justice! It was such an embarrassment! His colleague also rejected my request & asked to come tomorrow.Papa Johns was my favorite spot for quality pizza. I had gone there for the large pizza & not the free pizza! I was ready to pay..I dnt know what should be done regarding this.I won't be surprised if there are countless others who has had this experience from this sales person!Edit 12/10/2023 - the store reached out to me and made it right. It was an honest mistake which is predictable on any busy day. I am very glad that they have done the necessary! Thank you for making sure customer satisfaction is your priority!
November 2023 by Tinashe J Chinoda
In town , the pizza is so good I give it a really high score , the place is the best if you don?t have a car , parking is an issue .
October 2023 by Mohammed Ali
Staff very rude always angry will not be visiting again. Customer service is absolutely
October 2023 by DerpyBurger07
Great pizza and amazing place for
October 2023 by Ejaz H (Ejaz)
Ankit was very helpful and showed high level quality traits with his service.
October 2023 by Mer Zyy
You are the best one ever again in the world of me and you are so much better and I love it so you don?t want
October 2023 by Baljinder Singh
Very place for pizza good service free pizza for student very good look after for studentVegetarian options: Very. Good service
October 2023 by Tim Tim
It was delicious and they were super kindKid-friendliness: They were kind
October 2023 by DHRKING
Amazing service?doing great things for the
October 2023 by Jason Cornwall
Ordered a few pizzas and some sides to be delivered to my hotel, and was keeping track of the delivery via papa john's website. I was at the reception desk when tracking said it was delivered. It's been over an hour and I haven't seen hide nor hair of my order. Tried calling a few times and no one picked up the phone. Now I'm out £30 and still hungry.
October 2023 by Muzayain Abbas
The staff was really very rude and they were behaving like illiterates. Seriously they have lowered the standards than last year. I was here in this branch last year and they all were professionals behaving good and give details of deals and this staff was getting angry even for asking about the deal. Basically the food was food and staff was really rude and non professionals
August 2023 by Adam
After ordering a pizza delivery and ringing to find out where the driver was told he was just around the corner. After waiting a further 30 mins no sign of driver when I rang the branch was told to stay on the phone whilst they contacted driver to find out where he was after waiting on the phone for 15 mins I gave up.when I called back they never answered my call. Very unprofessional. Finally driver arrived 1 hour 20mins later. The pizza was cold by then. we didn't even eat it. Diffinately won't be ever coming back. Not even an apology. From papa John's.
