February 2024 by Kasim Shabir
Kerry took my order and made me the drink chai latte with coconut milk. She was very bubbley and comforting and was very patient whilst i was struggling to make my order. Now normally it is very flavourless but kerry made it with perfection. Her service is amazing she treats customers in a joyouse way and really looks after her customers with a smile and abundance of joy.
December 2023 by Adrian Dent
Nice Costa, 200 yards from Snow Hill car park, very nice, friendly staff, super Almond croissant and aid course a large cappuccino, seating area at the back is bigger than you first expect, very clean and well kept. Drink was excellent.
December 2023 by Mantas Pl??ikas
Always Busy! Toilets are downstairs and upstairs, the Coffee as always Perfect in Costa just come and enjoy!
October 2023 by Nubiaan Henney
I come here when I?m on the run and feel peckish, I personally enjoy the smoked bacon roll and a large chai latte to go with
September 2023 by Simon Hill
The usual Costa favorites and friendly service.Wheelchair accessibility: Entry of space and level access
August 2023 by Taush _7
Best service team, irrespective of how busy they are! Always great for my work coffees. Thanks team.
August 2023 by Chloe harvey
It wasn't't busy when I arrived early Monday morning. Friendly staff. Quick service. Plenty of choice and plenty of seats around. Toilets are also available.
August 2023 by Najma Kamran
The manager is so rude if you have a offer on and the food is finished then take the board of it is common sense as it is misleading , never will I go to this branch and the poor guy having to put up with that rudeness she was totally out of order rude thing
August 2023 by Programme Controller
The seating arrangements are not ideal.The service is not efficient as usual other costas.The only drawback is the queue and time it takes to get coffee.
June 2023 by C Button
Bullied by manager of store and asked to leave for no reason to make roomFor others. I am blind and have mobility issues
June 2023 by Joe Mills
Coffee was very and much improved since my last visit
June 2023 by David Lopeke
While visiting Birmingham from Canada in late May. Costa Coffee on Snow Hill became our afternoon coffee destination. The ladies there were super friendly, accommodating and customer focused every time we visited. A great team indeed! We sat both inside and outside and everything was great. A Costa Americano with cream accompanied by a slice of Walnut Carrot Cake became my addiction each afternoon for a week! When in the city centre, be sure to visit this location.....you will be glad you did!
June 2023 by Pete
Just been in there and got totally ignored by the one counter assistant. I mentioned this to the fella stocking the fridge who looked blankly at me. He then walked around the counter as if going to serve me, before shaking his head and walking off. Fantastic place if you like being ignored; not so great if you want a drink. I walked off in the end and no one cared a bit. Approx 5.20pm on 30/05/2023.
May 2023 by Stephen groves
Bit busy but good service
May 2023 by Ryan Fox
Friendly staff, very clean, drinks served promptly, delicious drink. What more can I say
