The staff are very rude, I've never had an experience like this in any other costa store. One of the workers who was cleaning the store pushed me a little as he walked past me and did not apologize or look sorry.Also, I ordered a small hot chocolate WITHOUT cream and when I got back to my workplace, I found they put cream... read full comment
August 2023
Beware! Worst customer service ever by incompetent staff who don’t seem to care working there serving their customers. I guess it’s too much to ask for a simple service. Very argumentative, not helpful or friendly at all. 2nd time gone there, nothing has changed. Same bad attitude and service, nothing new. Don’t go... read full comment
June 2023
The staff here are so lovely! One of the male servers is always friendly and smiling. The other younger man has offered to carry my tray. The young lady on the till is really helpful and thoughtful and knows the drinks well.They have never run out of anything I've wanted (unlike most other Costa stores I've been to) and... read full comment