March 2024 by Gábor Majer
Modern store. Great location.
March 2024 by Vlogs With Maria
Loved going here nice friendly staff and nice atmosphere
October 2023 by Kel
Some staff is really nice, some is completely the other way, horrible experience, wasting time and energy
October 2023 by Shakeel Ali
You feel like being racially profiled whist entering the store. The staff behaviour and attitude is apparent. I have done many shops in this store but have always left feeling uncomfortable for some reason. The staff are following you up and down the store. The customer service needs improving, staff should be polite helpful and friendly. I feel like being assessed as being a criminal. This is not the case here. I sometimes think am I entering into prison cell? I complained to customer service they took no notice at all. We have logged it, but actually why has nothing changed? I will no longer be visiting, as of this vile treatment and inappropriate behaviour!
October 2023 by Adam Tracey
Lady on the till vile and rude co op should be ashamed of themself for letting staff be so rude
August 2023 by Ash OCP001
Nice little branch of Co-Op which is situated in a good location. Quality food but is slightly overpriced. This could be attributed to the premium area and rent prices. It's always clean and well stocked.
July 2023 by Suchmore Mutete
Very convenient
December 2022 by Anjuli Hussain
Short asian guy that works there is unnecessarily rude. You ask him a question and he makes you feel stupid with his response - lack of customer service and clearly doesnt have an ounce of common decency. If he doesnt want to work there tell him to leave. Brings the whole store down. Unbelievable
November 2022 by Gemma Islamaj
There is a Asian girl who works in there she is so rude and has a attitude problem
November 2022 by Danny Mash
very lovely chap called Mike, extremely helpful!
November 2022 by Abby A
I get COOP stuff from deliveroo as there's none nearby my area. When lve gone in the staff are great. During the lockdown restrictions l was able to get stuff from John Lewis via click and collect at this Coop =). ?No complaints! And l love their éclairs too ??
November 2022 by fzafg
One of the store employees were following me through the entire shop like I'm gonna steal something and they were very suspicious of me (possibly due to my race) and they kept asking me all sorts lf questions.
November 2022 by Louise Tell
Security guard spoke to me as if I was stupid when they were both stood by the door when I asked if it was open as why would they be next to each side of the door?
November 2022 by Mike Bull
Empty shelves , lack of customers had no sparkling water for weeks! Lady employee in there makes you unwelcome, as makes you think you are trying steal from there ! Can?t buy anything has you haven?t any stock I want to buy , easier to go to Tesco! Poor all round I?m afraid
November 2022 by Joanne Porter
I popped into Co-op at 1 Colmore Row Birmingham B3 2BJ today.I had a lovely warm welcome from the security and staff. Ask for Jakub lovely guy. I had my facemask on, I feel invisible sometimes, but, they made my day with a simply Good Morning as eye contact occur. The selection of beautifully fresh flowers, fruits and vegetables caught my eye to adventure inside. I compare prices and was happy a few special offers was among my groceries list I was looking for, I saved myself a few pounds.The bakery section with cakes hypnotize my nose senses with freshness. The shop was bigger than I expected from an outside view with 100% cleanliness. The crowd of people inthe store bobbing and weaving amongst the aisles with big enough spaces for pushchair or wheelchair users. Plenty of open cash out tills with all friendly staff to help you or self service if you prefer .I will definitely revisit again to pick up a bargain.Please share with colleagues,friends and family.
