March 2024 by N Ahmed
New shoes. Good variety. Ex stock. Helpful staff.
February 2024 by Rob Rob
Good selection..Good quality..very friendly and helpful staff
February 2024 by Jittu Parmar
Quality is not as good as it was and I find it pricey now
January 2024 by Ash OCP001
This is a good outlet which sells decent footwear. Staff are decent and parking is free as this shop is located in a free but time limited retail park. I managed to get 20% over the black Friday deals on top of the already discounted prices. I would wholeheartedly recommend this shop to all and quality is key here.
December 2023 by faheem ahmad
Really bad customer service , spent £34 on school shoes and sole cane apart after 8 weeks .refused to deal with it as it had been over 30 days .
December 2023 by ???????? ????????
Wonderful deals for a nice quality shoes.
November 2023 by Lachezar Andreev
We bought school shoes and some winter boots. Good quality shop.
November 2023 by Morenike Layode
Good quality, still a bit pricey, but still went for it.
October 2023 by Jagjeet Pradeep
Good variety of shoes for all. Staff at Hand for assistance. Good prices.
September 2023 by ProGamer AZ
It is a big store compared to some other clarks we have visited. It was very busy. Clarks are excellent for comfortable shoes for regular use.I am afraid their styling is not very up-to-date. There are only a few designs.
September 2023 by Rashid S
This particular shop is an "outlet" so you get products at reduced prices.With the start of school coming soon had to buy my boys school shoes.Excellent staff very young helpful staff. Helping with measuring (Clarks measuring system is totally different) helping with fitting etc.Great prices especially compared to the high steep prices at normal clarks.
September 2023 by Khalid Mohammed
Not many shoes in stock. They don't have many sizes available. Staff was helpful but they need more variety of good available.
August 2023 by Siofra Mulligan
Staff not very good with information but I was pleased with what I purchased
August 2023 by ray rodden
Today I popped into the Redditch Branch of Humphreys as I had a problem with a pair of Clarks trainer shoes.These trainers are a few years old but have had literally no wear and in first class condition apart from the fact that the sole to upper bonding had failed leaving one of the soles in free state.I asked for the Manager to ask advice and was confronted with a shabilly dressed loud character.I asked him to step aside and have a look at this particular fault.He did so and in quite an aggressive manner stipulated that he had not seen this type of shoe for thirty years or so .However this was a total fabrication for what I thought was insulting in manner and not a correct estimation of the age of the shoes.I have may different shoes such as Oliver Sweeney's amongst many high quality brands.I have never yet witnessed on older shoes the sole separating from the upper.As a semi retired Chartered Quality Professional was astounded by the attitude of this individual both in perceived temperament and presence.I have a fair degree of experience in many products and services however this organisation came across as less than professional in my opinion.I certainly would not buy anything from here going forward.The objective was purely to get advice in relation to a very serviceable and minimum pair of Clarks shoes not to get an exchange or otherwise.
August 2023 by Fatima Ahmed
I had the best customer service from a staff member called Victoria , my daughter liked a pair of shoes that wasn?t Her size on the shopfront. Victoria approached us to ask if we wanted help, only then we explained my daughter did not find her size. She went out of her way to at the back to help us find the right size. She helped my daughter try on her shoe and even checked the shoe fitted her well. She was was wonderful with children . My daughter even said she will always remember Victoria for helping get her perfect shoes! However I will just mention there was about five south Asian member of staff circling and just chatting amongst themselves and I couldn?t even tell that they even work there and assumed they were customers. They did not seem helpful at all. But thank you to Victoria We had the best experience shopping!