October 2023 by Anthony Clarke
Very professional sales team not pushy very helpful ...the lads that fitted the carpet were great just cracked on with the job ...great finish ..no mess definetly reccomend .
October 2023 by Natalie Hammond
Very helpful friendly staff we were in and out in no time good quality carpet and a good price we will definitely be back
August 2023 by Daniel Stokes
I?ve been here several times and recently been again to furnish two rooms. I think his name is Kye but he is a lovely guy. Very helpful and knowledgeable. Also brings character. I believe he is new there but highly recommend this place and Kye is a top man! ??
August 2023 by Rayhan M
The old lady salesperson is the most rude, condescending person I have met.I was going to go ahead with my purchase but I was so annoyed at the old lady I just couldn?t. I would suggest keeping her away from customers at all costs
August 2023 by Roger Cufflin
Excellent service by shop staff and fitter. Parking outside, good range of carpets and knowledge staff. Would recommend
August 2023 by Susan Cox-nicholl
Very good customer service. Plenty of products on show. Handy for bus route. Some parking space outside.
June 2023 by Wayne Hillier
At the time of purchase, the date of installation was changed by the company, the lady who works there was incredibly rude to my mother and suggested maybe she was old and couldn?t understand. She sounded old herself!Less than two years later and the carpet looks many years older than other rooms by other installers. Called to mention this and was rudely spoken to by the same woman from before.This arrogant lady is letting your business down.
April 2023 by Inspector Miserable
Lady at front desk was lovely. Got three rooms and two floors of stairs and landing done, was happy with work and will be getting another two rooms done real soon once sorted out stuff
March 2023 by Ahsen Chaudhry
The best customer service I've ever recieved at a carpet shop. Highly recommended.
February 2023 by Kirsty Phillips
Nice carpet, fitted nicely.Just unhappy that after specifically asking about paying the fitter by card in store, and having it confirmed that they could take card payments, the fitter then expected cash on completion.Celia in the store then said I was "mistaken" (lying) despite having specifically asked her with my wife next to me.I've used United Carpets and Beds Stechford on 3 occasions previously, and will be taking my business elsewhere next time. Incredibly disappointed.Also concerned that if fitters are being paid cash, there may be something suspicious afoot? Make up your own mind.
January 2023 by Shriram KS (SHRI)
Great folks, gave the quote with very good communication from Naim, I visited the store, the elderly couple Celia and a gentleman were very nice and patiently answered to all my questions, choices for the carpets are really nice. Price was reasonable.The carpet layed within 3 to 4 days of the order and the finishing is good too.I will certainly recommend this United Carpet Store.
January 2023 by Tracy Roberts
We went to United Carpets today, to purchase carpet and cushion floor for 4 rooms in my Mom's new flat. Several people had recommended them for both price and service, and I must say they lived up to their reputation. Celia, the lovely lady who served us, was extremely knowledgeable and came up with numerous ideas and suggestions. She knew we were on a tight budget and made recommendations accordingly, she never once tried to push us to go more expensive. I can't wait to see how it looks when fitted, and I hope the fitters live up to expectations. Would definitely recommend this place.
November 2022 by ath 3590
Brilliant service. We just had every room in our new home fitted. Great flooring and a great price. United Carpets also came out to measure up for us. The 2 fitters who laid all our flooring were superb.
October 2022 by Daniel Jepson
Really lovely people ere very helpful and do good deals for you I highly recommend to anyone it's the only place I would go now they also do astro turf got a good range on carpets in.. see you again soon lads
October 2022 by Married
Very helpful, nothing is too much trouble. Owners are really pleasant also 5he staff are good.very clean and well laid out shop.
