March 2024 by Eva Galicz
The worst shopping experience, i avoid them if i can. Systems are faulty, smart shopping doesn?t scan 20 % of products- in fact i just left half of my shopping as i couldn?t even find any assistance to help - usually they are understaffed or the stuff is too busy to chat with each other, and the few who actually trying to be useful often not prepaired and not familiar with their own system therefore they are unable to help. Items are often under the wrong price tag too? Bascally it?s a mess and a 10 min shopping is 30 minute because it is entirely do if yourself.
March 2024 by Yanko Zafirov
the worst argos store I've ever been in, the girls and even the housekeeper don't know what and how to return it as an item. After talking to the Argos team, they said that I can return what I bought, I didn't even use it, but these girls there didn't ask for my money back, and now that's why I'm writing this so that other people know not to shop at this store!!!
February 2024 by A C
Some of the worse customer service. The staff have no etiquette and make you feel like a thief for returning an item that is faulty!!! Other branches are excellent and it?s such a shame this is my local branch
June 2023 by Carpe diem
Everton gave great customer service giving me all info about 30 days I could return tv set.Turned out tv was not in store, but Everton arranged free home delivery that day.Once there was an other customer waiting, Everton arranged other staff to see to them.Also set up a nector card for me.Wish I could done argos servery from recipt. But half way through the Web page so no longer doing survey.Great customer service credit to the company.Free parking.Easy access to argos inside sainsburysTv turned up couple hours later.The driver was very polite and a nice customer service
April 2023 by Khashayar Abbasbashi
The staff are very rude. They are not friendly. In my opinion, at least a class should be held for them on how to help the customer and also how to deal with them. If you check the comments above, you will see that no customer is satisfied with the staff's treatment. Next to this store, there are other stores where you can buy the same items at the same price, and it is Argos that makes your customers lose themselves.
March 2023 by Philip Nichols
Good stuff n staff are on the ball.
January 2023 by Tahir Ahmed
Dear Argos Customer Service,I am writing to complain about the unacceptable service I received at the Argos store in Castle Vale on 21/12/2022. I went to the store to return a sandwich maker that I had purchased but had never used. Despite presenting my receipt and explaining that the item was in the same condition as when I bought it, the staff at the store refused to refund me and told me that I had to take it back to the branch where I purchased it.When I asked to speak to the manager, he was rude and dismissive of my concerns. He refused to even look at the item and told me that he could not override the decision of his staff. He also stated that he did not have any more time to spend addressing my issue.I was extremely disappointed and frustrated by the poor customer service that I received at this Argos store. The staff were rude and had no manners when dealing with me, and the manager was unprofessional and unwilling to help resolve the issue.I am requesting a full refund for the sandwich maker and an apology for the unacceptable treatment that I received at the store. I hope to receive a prompt and satisfactory resolution to this matter.
January 2023 by Apirin Adil
Why the Argos return always has to be such a hassle. Returned the item unopened/original condition so the staff still rips it open to inspect each component anyway? Customers have the right to return any unwanted item for any reason, don't let them make you feel guilty about return.
January 2023 by whitty
you cannot get anyone to answer the phone! should be different phone numbers for each different Argos not there national phone number
November 2022 by jessie
Worst experience ,this store the customer service skills is absolutely outrageous.The staff was so rudeNEVER EVERY GO TO THIS STORE.
November 2022 by Jack J
Never again... The manager was terrible, rude, rude, considering that this is her shop and property. Avoid. I do not greet the manager Anna
August 2022 by LJZ
Terrible attitude from the staff, definitely a brush up on customer service skills needed here.
July 2022 by Yogi Mistry
I wish I had read the reviews.A very rude store manager (Everton) who from the moment he spoke, it was evident how the experience was going to go.
July 2022 by Christopher Wakefield
Customer service is absolutely shocking .....still waiting 2hrs 23min 18sec has I write this....keeps telling me to hold or call back....I have called back 4 times....have two phones on hold and they still not answering....purchased 8 items and one is damaged....trying to get a replacement.....even the chat robot is busy....shocking service
January 2022 by Alexandru Daniel
Ordered and paid with Argos card, didn't read the email that I absolutely need the Argos card with me as form of ID when I went to pick my item, didn't matter that I had other forms of ID, drove 20 minutes just to be told to f off