December 2023 by jayne Proffitt
Service great, even while so busy.
November 2023 by Keith Darby
Lots of qood food and bargains
November 2023 by alan pugh
Just use it now and then if they have what i want
October 2023 by L (L)
One of the smaller poundlands but has everything you need. It's always well stocked. Staff are friendly. Ideal for a quick visit and you dont want to spend too much
October 2023 by Linda Matthews
Visited this store this morning. Very kind member of staff assisted me with my purchase.He went out of his way to help.
September 2023 by Alex
Self service tills never open. 1 on till if your lucky. Staff decent but what a stupid decision to have 1 till and no self service tills open
September 2023 by Yvonne Campbell
It was lovely to go to pound land in Bilston. Very busy today and the prices were amazing enjoy it very much.
September 2023 by Stewart Peebles
Visited this place Sunday the 3rd of September.felt very uncomfortable due to the fact the security guard was watching me an my family around every isle we went down.its totally wrong to harass customers with filthy looks everytime you pick a item up this guy needs to learn manners an be abit more discreet otherwise poundland will drive there customers away.we generally spend around £30 near enough every week I shall not be returning until you sort your security out and get someone that's more customer friendly
August 2023 by Sian Atkinson
Where do I start!Only visited this one today. Never been there before and never will I return.1) Security made me feel SO uncomfortable and awkward. My 4 year old daughter was in a Halloween costume (yes I know it?s august lol) and was just looking at some character toothbrushes on the shelf. Next thing you know, the security guy literally comes power walking around the aisle and watching her every move. We then went down another aisle and he even followed us down there, again, keeping an eye on her. She?s FOUR years old! She?s not there to steal from bloody Poundland!2) Picked up a lovely Apple Watch strap from there. Took it to the self checkout to find it wouldn?t scan on. Lady called ?Jen? (I think it was) took the item from me and tried it on another till. Again. Same issue. She then, quite abruptly, told me I couldn?t buy this as it?s not been scanned onto the stock. No apologies, nothing. Then proceeds to mutter ?oh great, more things I?m now going to have to take off?. This is so unprofessional. If you don?t want to work there, then don?t. You?re meant to work as a face for your company but then are complaining about having to do things?? Also, why are you putting things out for sale if you can?t actually sell them?3) My mom picked up three paracetamol under the ?three for £1 offer?. Took them to the till and to find out this offer is no longer available on this product. My mom simply questioned why as it stated it was on the shelf that the offer was available. Was rudely answered back with ?that offer is only on the ibruprofen, so you?ve probably got mixed up?. My mom argued the case when ?Jen? piped up again. She went and ?checked? the shelf and funnily enough, the offer wasn?t on there at all. Completely contradicted herself. One minute was saying the offer was there but on ibruprofen only and then the next minute, there?s no offers at all. Which one is it?My mom obviously got a bit frustrated with all this as she felt she was being patronised.She didn?t have a problem with paying the extra 50p but didn?t appreciate how she was spoken to and made to feel.After Jen had gone and checked the shelf, the other lady that served my mom was very rude. Said ?do you want these or what?? in a vile tone.I honestly cannot believe the service we have received today. My usual Poundland is the one in Tipton and the staff there are absolutely amazing!Bilston, however, is the total opposite.This will also be logged to head office tomorrow.
August 2023 by Keenan Stanley
Good staff friendly clean
July 2023 by Susan Bodley
This shop has just had a revamp. Quite spacious now with lots in. Now includes a larger fridge section. Staff are nice & helpful.
June 2023 by Adrian Newell
I avoid bilston poundland while the self service checkouts are down (which they have been now for over a month) they have one serving and you find your self queuing all the way down the end isle. But when the self service is working its great, but when will they be up and running again ?
April 2023 by Mohammed Saghir
Good service and always get bargain ?
April 2023 by David Stringer
Still got some very good prices, and friendly staff
April 2023 by Jo
I know it?s Poundland but the staff are so rude , much prefer the self service (when they?re actually in order) rather than being treated like I?m an inconvenience for being a paying customer ?