March 2024 by Sami Filali Naji
I feel bad for this review because the people that work here are actually really friendly and calm natured and they deal with some very rude customers, but it is not the most organised pharmacy. There are always issues with dispensing whenever I arrive. Sometimes it is because of failure on my part (not ordering or checking repeats beforehand) and sometimes it?s due to errors on their end.In the most recent incident I was issued a prescription and was given one box and was told to come back for the other as it was not ready yet. I came the following week and they forgot that they only issued me one and I was asked to prove I only received one and was told that they marked down that two were issued.Every time I come here there are issues, I just feel no confidence coming in anymore so I decided to register to Boots instead. I think closures on weekends don?t help either. It is a friendly environment but just not a convenient or organised place to be registered unfortunately. I would love to re register once the issues are resolved and when they have 7 day opening times because it is near home and the people are very nice!
March 2024 by Ryan Timms
Very helpful and knowledgeable. Always smiley and happy staff. Go out they?re way to help also! Highly recommend the pharmacist also.
February 2024 by Sharon King
Absolutely disgusting how they do things now, worst chemist in rugby. Making people wait outside making people wait a week for their prescription. It's disgusting and a horrible pharmacy
February 2024 by Andrew Hume
do yourselves a favour and go elsewhere
January 2024 by Neil Callan
Conveniently located on site of GP practice, only pharmacy that serves the area that includes Rugby train station; situated off Railway Terrace, which has plenty of shops: food shops, etnic takeaways, Herbert cycles, ex - catalogue, Protyres, barbers, carpets & more. A short walk from town centre.
December 2023 by Nipun Kularathne
Most of the times no medicine available. Specially they are very rude on kids. My kid touched a toy that was on the shelf and the cashier's was very rude on her and said if you have not paid for that dont touch it. So i bought it for her. Very rude on the kids.
December 2023 by saachi saachi
Very well friendly staff - good pharmacy - highly recommended
December 2023 by saadia Q
Best services and great staff esp the lady pharmacist. Very humble and understanding. Was very helpful in dealing with my inquiry and did her work promptly. Would recommend much.
December 2023 by Vagus Nerve
Brilliant service, very pleased with the staff, friendly and knowledgeable pharmacist..
November 2023 by Wirginia Drozd
my prescription was processed to the pharmacy last week and no text, nothing from pharmacy at all week after. I tried to call all day today and no one is picking up! absolutely terrible.. now i am without my tablets...
October 2023 by Kerry Laurie
If I could vote this for Rugby's worst pharmacy I would. Went today for an hours wait, no explanation of progress, then to be told that they hadn't got my prescription at 6 pm on a Friday.
October 2023 by Kelimcfeli 211
Made me wait over a week to fill my daughters prescription for 2 blue inhalers, take your time, it?s not like she needs them to breath or anything ?
September 2023 by Blecyn
Came here looking for a prescription that other pharmacy didn?t find after weeks. Though it was not available, they immediately offered to help. Updated me as needed to pick it up. And attended to me immediately I arrived at the pharmacy. Thanks
June 2023 by Mohammad Rahman
This service is getting worse.There is no person centred care, no customer service, and more importantly there is no responsibility.
June 2023 by donovan douglas
Very good