February 2024 by Usman A
Mahnaaz Ali delivered outstanding service with a warm and friendly approach. Her evident knowledge and expertise made the transaction smooth and effortless. It's rare to encounter such exemplary customer service, and Mahnaaz truly went above and beyond to assist me. Excellent Customer Service.
February 2024 by Aiswarya Mathews
Overall was a good experienceThe front office assistant Abhinavwas very polite and good to me
January 2024 by tuan anh vu
bad service
December 2023 by Ligia Balika
the program is from 9 but I always open at 9 and 10 minutes
December 2023 by Micky P
Good service. Staff are always friendly and helpful.Amanda was especially helpful when I needed to renew my passport at short notice, and the Asian chap at the end counter by the main door has a great sense of humour!My only criticism is that when it's busy and you have to queue for a while, some counters remain closed
December 2023 by a singh
Always polite. Thanks
October 2023 by S Patel
Absolutely poor service from Alli on 23rd September. I went to pick up my parcel where he sent me to the far counter where the lady at the far counter did not have my parcel as he the parcel with him! instead he was not interested in listening to me in the first place as he made me go to the other counter where the parcel was not. If he?s not happy doing his job he should really not be there ! Giving customers a hard time and sending me away is unhelpful, disgusting attitude and behaviour absolutely poor post office.
October 2023 by Paulius Bernatavicius
WASTE OF TIME. Shocking service, came in to drop a parcel for DPD the staff member didn't know how to do it, called multiple times to someone, asked other staff members for help. And only thing what I had was the answer that we don't accept a parcels for DPD. Never had a problem in any other local post office.
October 2023 by dianne alexa
Amanda yesterday morning was fantastic. She advised how to fill out my DVLA form for my first photo license and what I.D. I needed. Thank you Amanda.
September 2023 by Megan Board
Absolutely brilliant service from Mehnaz Ali today, she went above and beyond to sort out a difficult situation for me. Cannot thank her enough.
September 2023 by Elizabeth Dennis
Not a long queue so was in and out in short time.
September 2023 by Arun Nandakumar
Hostile staff with loads of partiality towards customer. Not recommended at all
August 2023 by Ellen Manning
Incredibly slow service on every occasion I?ve been, undoubtedly due to a lack of staff which I imagine is to save costs. Queues are often out of the door and some staff unhelpful - possibly because of the losing battle they face in dealing with huge queues because their boss simply won?t spend more money on employing more people. Unfortunately there isn?t much competition for them which is presumably by this terrible service continues. But it?s a shame Royal Mail don?t to something to enforce higher service levels at what is such an important place for so many people.
August 2023 by Andrew Scotson
Great local office with lots of good staff and parking just outside
August 2023 by daniel day
Shocking! Cash point outside swallowed my card, lady behind the counter couldn?t have less helpful if she tried!You need to go to your bank is all she said.Go to bank, they inform me I?m the 4th person today who?s had it done to me. No signs outside to say it?s swallowing cards. You?ll not get any more business from me!I?m giving it 1 star because 0 stars wasn?t an option.
