January 2024 by OttomaNecaTim Zontul
Best the best almost everything is there when beautiful presenting price also good enjoying shopping. ZontulfilmsLTD
January 2024 by Michael Deacon
Really bad service big que only one serving two there but not interested in helping anyone one star only
December 2023 by Gillian Twiselton
Love Dunelm . Have found staff friendly and helpful. Good place to hunt for bargains
December 2023 by Michaella Jelley
Great store, can be a bit tight in places for buggies and trolleys
December 2023 by Wayne Morris
If it's soft and for furnishing this is your place. A veritable cornucopia of stuff for the home maker.
December 2023 by Elaine Stephen
Lovely big homestore, lots of choices, and a great café.
December 2023 by Madison Bedford smith
we took for gift bags full of presents for the Dunelm delivering Joy Christmas appeal - we were told at the time of collecting the tags that we were allowed to wrap the presents by a colleague in Dunelm. Dropping them off we?ve been told that was incorrect which is understandable and why we asked in the first place, but the customer service lady was obnoxious about it and not once did she say thank you for the gifts we bought, just huffed about the fact we wrapped them. Very poor customer service.
December 2023 by michelle stead-Davis
Just used pausa cafe had to wait in small queue while I watched 5 staff ignore people in queue while one girl continued to serve on her own .No acknowledgement from other staff or apology, noticed you have had many bad reviews which is a shame as the products are lovely and the store itself is very good hope the service in pausa improves
December 2023 by Nick Brett
Same Dunelm, but so much nicer than the old store. Clean fresh and friendly, with a nice cafe too. We will be back, often.
December 2023 by Sonia P
Perfect place to pick up what you need from homeware to kitchenware to lighting to bedding and Christmas gifts all fully stocked and ready to be sold out of course.
November 2023 by Craig Bales
Nice store and nice staff. My only one gripe is that every time I go there I see to spend loads of money ?
October 2023 by holly smedley
POOR cafe. Queued For 10 minutes despite it not being busy and ordered 2x toasties and a soup. After waiting over 30 minutes we asked where our food was ?it?ll be 2 minutes they?re making it now?. 10 minutes later we asked where the food was and they hadn?t started making it!! We asked for a refund and left. Awful service and poor attitude from staff.
October 2023 by Amy Bate
Spent hours looking around the massive store, went for lunch and coffee in the cafe , very clean and friendly staff, plenty of parking
October 2023 by Enis
I'm in here more than I would like to be, the missus loves it, so I guess it's 5 stars from me!
September 2023 by Gary Herring
A very large, 2-storey store with absolutely loads of home ideas, deer pictures, and nick nacks to gather dust on. I only visited to use the loo, but still, it would've been rude not to browse.