March 2024 by Tony Russell
Excellent Nero outlet with great staff who made our drinks to perfection.Recommend a visit. ??
March 2024 by Christine Butler
Generally grubby and tired looking. On the plus side the food was quite nice and very nice staff.
March 2024 by Lee T
Dreadful I never write reviews but this place was soo slow! Staff couldn?t be bothered one of the barristers (girl with black hair) just on her phone and ignoring customers. Another employee just goes missing whilst the queue is out the door. If this wasn?t a cafe nero they would be out of business! Also flys hanging around the coffee area and in general pretty messy!
February 2024 by Ben Horrex
Great coffee shop with friendly staff, always plenty of seating and the drinks are greatParking: Plenty of spaces available in the retail park
February 2024 by Ian Hopper
Sunday 11.02.24Place is an uncleared tip with empty cups all over the place, being
February 2024 by Kevin Prosser
Lovely place
February 2024 by Richard Kroger
Such Slow service with zero customer service skills. Avoid at all costs. Surprised management or other not done anything about these many reviews. Ginger hair chap clearly not interested or concerned about a 8 deep queue waiting over 20mins to order and another guy constantly refilling and avoiding eye contact. Shocking why still run like this
February 2024 by James Maybury
Coffee was good but the service was a bit slow. Not sure if it was especially busy or if that is normal.
January 2024 by MarkTreacher
Great atmosphere but painfully slow. Queuing for twenty minutes twice for snacks and drink refills. Staff seemed bored with no pleasant customer interaction. A shame. It?s normally good here. They need an extra member of staff.
January 2024 by Donna S
Really lovely atmosphere, bright and spacious, but also welcoming and cozy. Delightful, classic piano music playing in the background. Staff were warm and friendly, but professional & efficient also. We found a cozy corner and enjoyed a toasted teacake and a grande dark roast latte. If I want to have excellent coffee and a catch up, this is where I want come.
January 2024 by M B
This has to be the slowest serving coffee shops I have ever been to. The staff that work here are incredibly inexperienced with no knowledge in how to serve or make coffee!This coffee itself from Nero is always good, but not the wait! Stick to Starbucks or Costa!
January 2024 by Thomas Probert
Nice place to sit and not be constantly hearing the baristas banging the flippin coffee grounds out of the machine (they somehow do it without managing to make a noise)
January 2024 by Alicja Filipska
Friendly and efficient service. Great coffee and food. Highly recommended.
January 2024 by DiDoyle
I just wanted to let everyone know what an asset the young man who works/manages your Rugby branch, with the coloured hair & Irish accent, is to the organisation. Every time I go in despite being rushed off his feet & under pressure, he remains calm and polite & has a kind word for everybody. He knows the orders of his regulars & is halfway through your order before you reach the front of the queue. I understand he is leaving soon to go to another branch, he will certainly be a success there and it will be rugby's loss, without him we will have to wait some time to get served.
December 2023 by LIFE IS TO BE LIVED
Very good..... simple.
