March 2024 by Françoise Ugochukwu
Huge, well-stocked, friendly and right in the town centre.
March 2024 by Montserrat Casanovas
What a shame I have been through, I will never shop here again. This is the second time that they stopped me at the exit to check my ticket, this time the shopping cart got stuck at the exit and I couldn't get out, the security guard came and asked me for the ticket, which I didn't have because the payment machine gives you the option of not taking it and I didn't need it either, he took me to the reception to check my payment but the girl was not there, so he told me, well you can leave because your purchase is quite small, what a shame! People looking at me as if I were a thief, I'm 70 years old and I pay for everything I buy. As this is my second time at Asda that they stop me and embarrass me, I won't go back to shop here. If they have losses, they should pay more attention to who is really stealing, not to older ladies like me.
March 2024 by Sophie Sykes
Great supermarket. Easy to get to, lots of options for parking. You can park and go into the town if you need to grab a bite to eat or do some more shopping. The staff are very friendly. ASDA has everything you could need
March 2024 by Chop Chops
Security guard ?jumped? out at me as I was leaving because I didn?t come through via the self serve tills (I had been to the chemist for a prescription). Checked my bag, I was so embarrassed. I?ll never set foot in the place again. Oddly I followed 3 male youths out the same way but he didn?t stop them! Obviously targeted the middle aged female with a prescription bag!The chemist staff are great, very difficult and busy job
February 2024 by marius hariga
Bad experience... going for a coffee and breakfast .. rude people like they're paying for my coffee
February 2024 by Neil Callan
Layout can be confusing, supermarkets seem to be splitting products between 2 aisles, a sales ploy, also mixing up stuff so you take longer to find things. Tesco & Sainsbury do this too. Reduced product range, eg cheese.
February 2024 by Mark Carter
Asda customer service is awful beyond my imaginationI asked for a refund on a mobile phone and while waiting on actually being acknowledged that I was there for several minutes the person who eventually decided to serve me practically accused me of damaging the phoneI did point out the problem to him and eventually a refund was issuedI'll not buy a phone from them again that's for sureI've also sent a email to head office regarding this matterDisgracefull service
February 2024 by David Edwards
I returned and exchanged a faulty item and the customer service was excellent as were the customer service staff !!
November 2023 by Kashif Hameed
Strange ASDA is using thugs like ParkingEye for their parking. I would avoid ASDA from now on and I would rather use Sainsburys from now on. Old parking setup was much better.
October 2023 by Wendy Norford
It's a biggish Asda, it's ok I guess. Helpful staff. The aisles aren't wide enough, the lights are too bright and there's not enough room to look and pass other shoppers, so it's basically like every other Asda in the country.
October 2023 by Debbie Orton
Food is absolutely disgraceful one of our ladies had to wait for her pie, we had finished before hers came out, peas we hard and cold. Will never come again, the lady said sorry but then thought if funny with another colleague. My toastie was not toasted . Worst day out fir us 3 elderly ladles
September 2023 by Ina Vedze
Visited today Asda store in Rugby. Went to exchange scratchcards, had quite few of them. Older lady was serving me and was quite unhappy and rude. Definitely shouldn't work in customer service.
August 2023 by Roberta Unsworth
Very disappointed with click and collect 23/07. Free from cake dated 10/07!!! Sliced beef dated 24/07 . Grapes all rotten in the centre of box .
July 2023 by Th3 Cr4zy Think3r5
Have a vegetarian breakfast coffee tasted ok not sure if any modified products was used. and got some bits no issues and staff where happy to help.
July 2023 by Gemma Black
Cashier did not ask for my asda rewards card, I paid and then remembered it. Went to customer services to get my receipt added to my loyalty card and was told they don't do that!!! Ridiculous! Very poor asda!