April 2023 by David Betts
Turned up to do a simple parcel drop off using packageless option. "Yeah it says packageless but its not... Have you got something you could put it in?"Strangely no I haven't, as its packageless as per the service you advertise. Best part is that the only reason I'm at this branch is because the one nearest me sent me there as they'd run out of labels.If you're going to offer a service. Actual deliver it. If something fails, try being apologetic and offering a solution you know like an actual business that gives a monkeys about its customers. Your sarcastic "have a nice day" as you send another poor sap away having failed to send a parcel, is not helpful and demonstrates that you do this a lot. Have some shame about just how poor your customer service is. If you hate the job so much, leave it, times are hard and real, hardworking people would jump at the chance to do a better job.
November 2022 by Lyndsey Doorway Sanderson
The staff here are amazing and have done so much to help Doorway's young people.
August 2021 by andy smith
Great service
July 2021 by Zoe Read
Just brought 2 drinks and the date on them are 2016 check you goods in the shop before leaving gross
July 2021 by Ian Sanderson
Rubbish. The staff shouting at each other and do NOT respect social Distancing
September 2020 by Tina Ashby
One stop shop is great good deals open till late bstaff are so friendly XX
March 2019 by Damian Jozwiak
The worse one stóp i went to said its opens at 6am and still closed with open shutters at 6:30 make people waiting plus ignorant Staff use to be better few years backð??ð??
December 2018 by Sonya Wassell
Welcome to onestop where all your dreams come true
October 2018 by Andrew Harrison
Never know when they?re going to Close Went to the shop at 10 doors Closed but it got 11 on the happening quite a lot
June 2018 by Ant Matthews
Keep shuting early they should close when the say they close 11 a clock
February 2018 by Jo Humpage
Lovely shop. Staff really friendly. Manager should not be in retail. Seen him on the shop floor three times now and each time he's been as useful as a chocolate fireguard. First time there was a large queue and he stood next to the till talking to a mate for five minutes totally ignoring the queue. Next time he was standing looking at a stack of beer, again totally ignoring the fact that a queue was building at the tills and ignores the bells ringing from the cashier asking for help. And I've just been in tonight and he was actually behind the counter! But counting tobacco and managing to ignore the queue that was almost out the door. I know stock taking has to take place but we were always taught the customer comes first. I feel sorry for his staff.
December 2017 by Richard Evans
Hrs definitely differ, it's not open at all. Should just say it's closed today
October 2017 by Daniel stanoch
Always quick and convenient
December 2016 by danny stanoch
Always quick and convenient