March 2024 by Elisabeth Manning
Fantastic choice! Fantastic quality! Sadly, in this Kenilworth store, this experience is not inclusive.As a mixed-race person born and raised in Kenilworth back in the late 70s, I still experience the usual stares from the usual white middle-class types that feel: " I'm not racist however"......I can only imagine how the few non white members of staff feel working in Kenilworth Waitrose. The only difference between myself and the group of shoppers I refer to is colour. Perhaps I shall start to stare at these customers in the same way. It's not just being looked at as if you are not worthy it's more than that. I love shopping at Waitrose, I've promised myself that the next time I'm subjected to this experience, I shall be contacting management and media. I refer to a section of customers, NOT ALL. I appreciate Waitrose cannot vet, its customers. It is not their responsibility, however. I'm simply warning non-white customers what to expect in KENILWORTH Waitrose.
March 2024 by Surjit bains
I was regularly buying 3 duchy organic chickens a week and doing all of my shopping at this store but in last few months the chickens are way to big I have addressed this with management who just say it's out of their control so now and Iam going to the Stratford upon Avon store where is their is no problems in getting the smaller chickens so i do all of my shopping at this store now.
January 2024 by Vassilis Pangratis
Nice big shop with lots of parking for 2hrs
January 2024 by Bernard Riches
Great coming back here after quite a while away. Well stocked some nice bargains and a delightful partner on the checkout.What's not to like? ?
December 2023 by Alan Tabberer
Up market supermarket. Does what it needs to.The car park is a bit funny with spaces often available on the lower deck, but people compete for the ones on the top deck causing queues to get in.
December 2023 by George Browning
Great for organic food and not too big.Pretty crowded today as it is Saturday but still okay.
December 2023 by Jessica King
A woman named Madihah served me today and made my day. She was very kind and helpful. I was very confused and couldn?t figure out where to find the dried dates. She lead me to them and then helped me find the falafels after whilst assuring I was satisfied and didn?t need anymore help.
December 2023 by Rob Sweeney
Great place to shop, car park adjacent to the store 2 hours free parking and a nice little cafe
December 2023 by Louisa Enock
Always friendly and helpful staff. Great shop
November 2023 by roger gao
Terrible service. Order a delivery, missing tons of items.
September 2023 by Virginie Sibers
I've had an overall positive experience with this supermarket, and here's a detailed review of my observations:The standout feature of this supermarket is its exceptional staff. Whether you're shopping in-store or receiving deliveries, the staff has consistently been kind and accommodating. We have weekly deliveries, and their delivery personnel maintain the same level of courtesy and professionalism.While the food quality is undeniably excellent, it's worth noting that it can be a bit on the expensive side. However, you get what you pay for, and the superior quality often justifies the price tag.The convenience extends to the parking facilities, which are good and make shopping hassle-free. A well-organized parking area is always appreciated, and this supermarket delivers in that regard.One minor drawback is that sometimes the date on the products, especially those delivered, can be a bit short. This is particularly noticeable when ordering meat and fish, as they may have a limited shelf life. It's frustrating when these items expire only a couple of days after the delivery, so it's something to keep in mind when planning meals.On the plus side, the supermarket maintains high standards of cleanliness. A clean shopping environment is crucial, and it's clear that they prioritize this aspect.In summary, this supermarket has a lot going for it, including excellent staff, quality products, good parking, and cleanliness. However, the slightly higher prices and occasional issues with product expiration dates, especially for meat and fish in deliveries, are areas where there's room for improvement. Nonetheless, it remains a reliable choice for quality groceries and service.
August 2023 by Blackcov
Lovely server Jane. Great cappuccino and fresh croissant, definitely recommend. Really handy when you're shopping and fancy a little break, toasties look delicious too.
August 2023 by Bellstanebird
Large supermarket with fish and deli counters. The supermarket is clean and well-stocked. Nice to see plenty of manned tills.
August 2023 by Cherrypie Playz
Very nice food but ridiculously priced
August 2023 by Alex Harrington
Good to see a butchers and delicatessen in a supermarket in 2023, well stocked with fresh produce and a very competent spirits and wine department