September 2023 by J
We did our PASMA course here, our instructor was great, super friendly and helpful, the atmosphere on site was great and the kitchen and bathroom facilities were perfect for what was needed.
August 2023 by Google user
We did our PASMA course here, our instructor was great, super friendly and helpful, the atmosphere on site was great and the kitchen and bathroom facilities were perfect for what was needed.
January 2023 by steve hendry
Great prices
April 2022 by Danny
Awful service. I hired a shredder from them, it came and was faulty. They sent a replacement out the next day and again it was faulty, blunt blade. They obviously do not check the units before they send them out. I am only trying to shred small branches and leaves from a laurel bush so I'm not using it for anything it shouldn't be. I called them up and was being passed around to different branches, I wanted to raise a complaint as I felt the service was poor but was at first told there is no complaint procedure within this company. I then went on to a branch manager, again I said I wanted to raise a complaint, he said a complaint will be raised and I asked if I will be notified of a resolution, he said the resolution is that I will be refunded, which I do not think is an acceptable resolution as I took a day off work to do this job and I have been massively inconvenienced. I have worked in customer service for years and I have never been with or encountered a company where there is no proper complaint procedure in place. For a company the size of HSS it's absolutely laughable, it's honestly the worst customer service I have ever received and I will never recommend this cowboy of a company. I will be taking this to trading standards as they have not delivered on their promise as a company and have taken no actions in resolving the issue. AVOID LIKE THE PLAGUE!
February 2022 by Eben Shakespeare
Poor customer service, unable to provide explanation as to why the item hadn't arrived in the morning when it was booked
December 2021 by James Edmondson
Quick service, very friendly
October 2021 by Linda Owen
Delicious food that is very well priced
May 2021 by DAVE G
Sister had a rotavator for a weekend and it was a bag of sheeite.We ended up digging it out by hand.Would never use HSS again
April 2021 by Peter Morgan
Ordered rotavator for delivery Wednesday morning. Still no sign Wed afternoon. Called up and waited an age for the phone to be answered. Then got told it hadn't been delivered because no one had called me to ask for my ID (thanks for that!). They then said it would now be Thu before they would get it to me but they would put me down for an early delivery so I would get it first thing.Gone 10am Thu I get a call from the branch to say my order is ready to collect from the branch (I asked for delivery on my order and had confirmed again on the phone Wed).So now got to wait again while they get round to organising a delivery.When you speak to people they are nice but the way things are run is an absolute shambles.Will definitely be avoiding HSS in future.
April 2021 by Gillybiggy Psn
Waited 2 hrs to collect something that was booked for that day. Garbage service
September 2020 by warren williams
Really good pasma course with a great instructor (no food on site but a there is a kitchen to make brews)
September 2020 by Gerry Topley
Delivered here nice friendly staff easy to get on with