March 2024 by Ross Pemberton
Simon was amazing and made moving in to my new home a very pleasant experience with good quality goods
March 2024 by Mark Williams
Had my longe and dining room done, customer service was great and the fitters have done a fantastic job. Went back for a take away cheap carpet a few months later and a fraction of the spend of the original carpet and received the same level of service from Alan, and the guy who helped put the carpet in the car folded it down so it fit in the car nicely, top service, highly recommended ?
March 2024 by Alan Cooper Richards
Great service
February 2024 by Nathan Hall
In response to Dean, who has commented below, I am having to reply via my original review as I am unable to leave a reply comment.We have been trying to deal with carpetright customer service for the past three weeks about this issue and customer service have basically told us that they no longer want to deal with our complaint! Very poor! Carpetright are not concerned about keeping potential future custom!1 star is 1 star too many! If I could give zero stars, I would. Basically carpetright are only a carpet supplier, once carpetright have your money, their customer service is non existent (Wrexham branch) they are useless, horrible, rude and impossible to deal with! Do yourself a favour, save yourself months worth of stress and poor carpet fitting (by their "suitable carpet fitter") a carpet fitter who, on the second visit to replace a faulty carpet has damaged three of our skirting boards to the point where they have some how come away from the wall and failed to inform us leaving us to find out for ourselves. We are currently left with a landing carpet that has more bumps than our British roads leaving it a trip hazard for our two little girls. Carpetright customer service do not want to know and are not interested in the slightest. Give your money to independent carpet fitters (small businesses) instead.Will not deal with carpetright again for as long as I live
February 2024 by Hannah Langton
Amazing customer service, happy helpful staff?
February 2024 by Rebecca Lee
Very helpful & friendly staff, customer service was excellent. Lot's of choice & would definitely recommend to family & friends.
February 2024 by Rachel Armstrong
Brilliant service from start to finish. Simon was very helpful
February 2024 by pbomer 8
Very helpful staff and a good choice
December 2023 by Remy Comer
Keenan gave very good advice when I came in looking for a carpet.
November 2023 by Sammy-Jo Gale
From start to finish great experience, Rhys was very helpful, great service highly recommend
October 2023 by Megan Bettinson
Michael was absolutely brilliant. We arrived only 30mins before closing so didn't expect to sort anything today but Michael went above and beyond. He answered our questions, reassured us, explained what products we would need, explained each cost and helped us calculate what we would need to sort our room out and even offered us a discount to swerten the deal! He stayed late to get everything sorted, including booking the fitting at a time that worked for us. Honestly couldn't have asked for more. I would definitely recommend!
October 2023 by Jackie Bartlett
Popped in with not really knowing what I needed, thanks to the amazing staff I'm now ready to go through my choices, Rhys was extremely helpful and made it a very easy decision for me on where my future purchases will be from...... Thanks again
October 2023 by Nathan Taylor
Very happy with the service, all the staff were outstanding from start to finish.
October 2023 by Hannah Jones
Great service, wide selection of carpets, and an extra 25% off at the moment, so can't argue with that. Thanks to Alan, who helped us.
October 2023 by Ieuan Pritchard
Brilliant customer service and good value for money. Excellent.