March 2024 by Trebor
Constantly messed my prescription up , had to keep returning for missed items or forgot prescription all together !!!!
March 2024 by Carol Gibbs
Everyone is so helpful, from the pharmacist to the staff. Nothing seems to be any trouble to them. Thank you all.
February 2024 by Elaine Roberts
Excellent customer service . Was told about the common ailment scheme and pharmacy prescribed the medication needed without waiting to see a GP.
February 2024 by Steph Miller
I have started using this pharmacy recently due to a change in medication which is difficult to source. Being unsure if my medication is going to be in stock causes some anxiety for me, however, the staff within the pharmacy are nearly always able to get it for me on time. If they aren?t able to they are clear with their advice on what I can do and are always kind and professional in their approach. They are obviously a well oiled and knowledgeable team and treat their clients with respect. Well done to you all, you?re a credit to the pharmacy : - )
February 2024 by Angela Kaye
Great pharmacy, the staff are always very helpful and friendly 5 ??
February 2024 by Jean Jones
Mr Andrews, the pharmacist, went above and beyond to help me obtain an emergency use Libre2 sensor.I had previously made a similar enquiry in Boots in both Wrexham & Oswestry and found the staff to be unconcerned & not sympathetic to my dilemma at all.But Mr Andrews, in Rowland?s Chemist Welshpool, immediately looked to see how he could best help me. And all I can say is he is a star.Mel, the assistant, was extremely helpful too, keeping me updated as I was waiting.I am a retired Customer Service Manager for a large Inland Revenue department, so I definitely know good customer service when I see it. Well done both.
February 2024 by Lauren Bates
Always so helpful especially Debbie and Mel, can rely on them to ensure all medications are correct, brilliant service even when they are run off their feet !
October 2023 by Stan Harper
Excellent customer service when I called to ask for help as I had left my medication at home when we came to Wales on holiday. They advised me the best course of action to take and was able to collect my medication the following day.
October 2023 by Simone Jaggard
Brilliant friendly caring and down to earth, lovely crew of girls who help you, brill!!
October 2023 by Paul Mantle
Very happy with Rowlands. I generally have same items each month so try and give the guys there couple weeks to get it ready as i know there busy, had no problems with it not being there on time and with the right items, GPs gave me a new tablet recently had concerns and spoke to the pharmacist very helpful and put my mind at ease, always been helpful in my experience
September 2023 by Sarah Jones
Reviewing on behalf of parents. Excellent efficient service for flu vaccinations yet again! Huge thanks to Debbie and the team for their proactive and thoughtful ways of working.
September 2023 by Verona Jones
Came to Rowlands pharmacy in Welshpool on 20th September for my Flu vaccine. I was very impressed, Brian the Pharmacist made me feel very relaxed and he was very informative. The staff always make me feel very welcome when I am picking up my medication also. Great team.
August 2023 by Ambient Melt
Excellent, so so helpful and friendly. Much better than useless Boots ???
August 2023 by Luke Frost IEng MIMechE
Excellent service in all aspects. Staff are always friendly and try to help in every way they can. Can't fault them at all. The best pharmacy in welshpool by far.
July 2023 by Sabrina Pinchera
I've always had a lovely and supported experience with Rowlands in Welshpool. They have always been helpful with my prescription and gone above and beyond when I've ever had issues with the GPS sending the prescription over. The staff are amazing and always do their best. Overall a brilliant experience and I know if I ever had an issue they will resolve it and provide the best service. I cannot rate them enough.