March 2024 by Phil Mac
A good GP service
January 2024 by Nathan
Literally the worst surgery in Swansea. Zero compassion. Zero urgency. The receptionists are rude and they get offended when you wont tell them something you'd rather talk to your doctor about and the doctors don't know what you're talking about when you do actually get to speak to them. Absolute joke! Avoid or change surgery. Shocking.
December 2023 by Nathan Donovan
Literally the worst surgery in Swansea. Zero compassion. Zero urgency. The receptionists are rude and they get offended when you wont tell them something you'd rather talk to your doctor about and the doctors don't know what you're talking about when you do actually get to speak to them. Absolute joke! Avoid or change surgery. Shocking.
June 2023 by Jon-Joe Flynn
Utterly terrible. I will be changing GPs soon, DO NOT JOIN THIS GP.My girlfriend is reliant on her medication and it doesn't matter how many hours I spend in a queue waiting to get her next month's worth, the phone is never answered. This is medication that she needs to function, it ensures she is not a danger to herself or those around her.The pharmacy next door is no better, last month I was told I could pick it up on a Wednesday, and then I had to come back on Friday because it wasn't ready: no apology, no concern.I even phoned the pharmacy complaining about the GP; I had been phoning for hours for two days. They said all I could do is keep phoning and hope for the best.DO NOT JOIN THIS GP. These people have no concern for the people they should be helping.
May 2023 by Sean Hearnden
I've gone here my whole life, and I'm 36 now. This place just seems to be getting worse and worse. They removed my repeat prescription 6 months ago and no matter how many times I call, what information I provide, test results I give, they always say they'll pass it on to the doctor. Then dead air. Nothing happens. It's ok. It's only medication I need to function. No big deal.
February 2023 by Shahid Ali
Bad receptionists, learn some manners and how to speak to people, don't like the job, get a different one..
January 2023 by Sharon Tonkin
Been on phone for nearly an hour get to onei que for them to hang up 3 days waiting for CT results terrible service
October 2022 by Craig Rees
Fantastic staff! Very friendly and approachable and very knowledgeable. Always useful products in their "Only £1" discount section too. My go to Pharmacy
October 2022 by Joanne Evans
Not very good at answering phones. Called various times of the day but still no answer. Have called in to speak to someone and phone seems to be on mute with red light constantly flashing. Have been told on several occasions that there is a problem with the phones.
September 2022 by Angela Dawkins
I felt more like an object than a patient don't know who called, I live alone and worried not feeling right after two accidents in one month and not feeling well on that day, After 8-9 year's with the surgery with the surgery.
July 2022 by Poppy Adore
Pharmacist was rude and wouldn?t entertain advice offered by GP, insisting she knew better. Never have prescription fully in stock so have to come back for the rest, decided to go to other, better pharmacy.
May 2022 by MANTEZ Taylor
I live in blinamice but I walk all the way here once a month just due to the fact thay have never given me any ishew and have always been really friendly .
May 2022 by Luciana Ionela Florea
The receptionist never picks up the phone,been trying to get an appointment for my son for 2 days in a row and when I finally did I got a wrong prescription.Awful place,not recommend!
May 2022 by James Morrison
Been with this practice for years.\\nBut the patient-doctor relationship has long gone. Some of the reception staff are fine not some are extremely rude and need a lesson in politeness and respect.\\nApparently you have to call between 8am-8.30 for a call back. Answered at 8.33am to tell me the doctor wasn't in this morning yet \\\"all appointments are gone\\\"? Something funny here. AND it's nothing to do with covid or whatever excuse they want to come up with.\\nWill need to change surgery after years of being a fairly good practice.
March 2022 by Joshua W
Been with this practice for years.But the patient-doctor relationship has long gone. Some of the reception staff are fine not some are extremely rude and need a lesson in politeness and respect.Apparently you have to call between 8am-8.30 for a call back. Answered at 8.33am to tell me the doctor wasn't in this morning yet "all appointments are gone"? Something funny here. AND it's nothing to do with covid or whatever excuse they want to come up with.Will need to change surgery after years of being a fairly good practice.
