February 2024 by Jakub Beal
I always find myself standing at the till for a good 5-10 minutes waiting for someone to sort out my parcels, and even after ringing the bell nobody seems to notice or care to help. The rare times I have been served, the old lady behind the counter as almost always been grumpy and mumbles.
November 2023 by Scott Mills
Staff are fine, indian woman behind post office counter, needs another job maybe, talk about attitude.
August 2023 by X
Shop itself if fine and staff serving on shop counter are nice too. As for the post office, the staff are always rude, often on the phone to somebody else?s while serving. I asked for proof of postage and was scoffed at. I take my parcels directly to Royal Mail sorting office now as I can?t be bothered for the attitude.
July 2023 by Jonathan Yeomans
Absolutely useless. Very rude, sent me down post office in Llansamlet who say that why Trallwyn refer to them is completely wrong
April 2023 by Baljit Kaur
Nice public dealing
February 2023 by Carys Jenkins
I certainly don't recommend. Just been trying to return a parcel and the person helping me was extremely rude and not helpful in the slightest. Looking at the reviews I am not the only one to encounter this. I will certainly not be using this post office again, zero people skills and highly rude. If I could give minus stars then I certainly would.
January 2023 by Jan Jananie
I had a very worst experience at this post office. The women working there, is rude. She did not check the system for parcel collection, she saw my postcard and I was sent all the way to Swansea Enterprise park, and i was told from Swansea Enterprise park RoyalMail that my parcel was certainly sent to Trallwn post office. She could have checked the system. So I went back again to Trallwn post office and yeah my parcel was there. It could have been so much simpler if they do their job properly, get the postcode from the customer and check the parcel location. It was such an extra unnecessary journey for me and time wasted. I will definitely not use this post office again.
January 2023 by K Kay
So rude!
October 2022 by Leah Mabe
It?s a post office they do their job basically and I find they do it well
July 2022 by Dave turnbull
The owner waa very rude. She harassed a small child buying drinks for his dad who had broken leg in card outside. Never seen such rudeness in my life
July 2022 by Paramjit kaur
Good service even staff members are older but really nice they explain everything in very good way . Thanks
July 2022 by Clandestino
Worst post office ever... no one at the counter for over 10 minutes. Should be closed
January 2022 by Boitshepo Tjeboko
Good I?m my experience
January 2022 by Lewis Washington
Rude & disrespectful.I sent a large parcel full of Xmas presents to my family recently,after the man behind the counter had given me my receipt he just threw my parcel across the room I asked "did you have to throw it" he just shrugged his shoulders & said I should've put a 'fragile' sticker on it. Would not recommend & never using them again.
August 2021 by Pride Rock Blooms
Unfortunately, the female owner has zero customer service skills and is highly rude, every time she is at the post office counter I dread the interaction. She mumbled under her breath, has no manners and doesnt make eye contact. Buying cigarettes from the counter when her husband is on duty is worse than getting through customs at Heathrow airport- even when presented with a passport I get interrogated- I'm 24 years old! There is a lovely lady in there who works at the post office but unfortunately she gets overshadowed by the awful duo that run the place.
