February 2024 by Claire Punk
Really negative service, so unhelpful.Highly disappointed. Used another returns service.
January 2024 by connor talbot
Click and collect service and they had no euros there?? didn't even care my holiday was tomorrow.
May 2023 by nnebe1
Manager was rude, wouldn?t let me on the queue 10mins to the end even though there was still time to help me out, she also didn?t help me with the self assisted machines on site stating she?s the manager and doesn?t have to do so,this post office is massively understaffed.
April 2023 by Hannah Burrows
I have photosensitive epilepsy and I have asked for the flickering light to be fixed for months so I can use my local post office but no. Still not fixed after 4 months.
April 2023 by Tilak Pasupuleti
Understaffed. Massive Queue. Staff try to provide the best but it takes good amount of time. So plan accordingly.
March 2023 by Mihai Tudor
Today a staff member was very impatient with me while I was searching for the QR code. She was sending me to print the label somewhere else as she didn't want to wait to find the code. I think this lady with blond hair and American accent(think so) needs more customer training as I felt she is rude to me!
March 2023 by Ava Pover
Paid for postage on my phone. Went to drop off, none of the label printing self service machines were working. Massive queue.
March 2023 by Russell Creaser
The staff are trying their best but they are literally always understaffed. You'll be lucky to avoid a 20 minute queue no matter what time of day
February 2023 by Alex Walker
In a completely unprovoked outburst, a staff member was verbally abusive (shouting in my face), outright lied multiple times, and illegally opened my package just to make a petty power display.Based on other reviews, this is not an isolated incident. I filed a complaint over this where the Post Office formally acknowledged that it happened, saying that action was being taken.Whatever issues this person has, they need to be resolved before working here again. Truly one of the worst customer service experiences I have ever had.
February 2023 by Mathew Northcote
Only two cashiers in a city post office. Very slow and huge queues. Not good enough.
February 2023 by Sunil Akula
With some patience and a prior expectation that it's gonna take some time - it should be just alright
January 2023 by Malina Nowicka
I went there today hoping I can send some letters to Poland before going back to London. Lady shouting at me that no letters are going today and I have to go back tomorrow. Obviously won't be back tomorrow if I travel back to London this afternoon. No understanding, no customs service!!!
December 2022 by A M
every time I come in here it?s always so busy, there are never enough staff.
November 2022 by Kalun Chung
As a regular customer for the past eight years, literally 350 out of 365 days a year, there?s a huge queue, service always very slow as because there?s only two ladies working there every times. I suggest they need better management and hire more staff. Just visited again on 3rd of November. One lady serving with a huge queue all the way to the escalator where customers come up! Extremely slow.
August 2022 by Adam Botto
Poor would be an over Exaggeration of how bad the customer survive is here!Not one bit apologetic about the waiting time to anyone that they served and to top it off the attitude from the one women working on till 4 today (25/7/22 @15:39) was close to insulting!None of the staff ever seem happy, engaging or even welcoming to any of your customers.Appalling throughout! They need to FIND NEW STAFF that will bring new life to the office or I recommend you go somewhere else for your post office needs!
