November 2023 by Janet Rees
Excellent experience!! Advice and care wonderful! Amazing styles and fit. Thank you very very much for your help. Merry Xmas x
October 2023 by Betty Jones
I've had a very traumatic experience with them fitting me for a bra. To put it short, they fitted me incorrectly. I've had better bra fittings from m&s. I had reservations about the bra fitting me correctly, they said don't worry, try it out at home and if it still isn't any good, they will rectify it and help me. So I agreed. The moment I agreed, the woman pulled off the tag and encouraged me to wear it out of the shop to get used to the bra. I paid, she seemed hesitant to give me a receipt. After insisting on a receipt, she did give me a receipt. I tried to bra like she said, I did all she suggested and it still wasn't fitting me correctly. It was riding up my back and causing me horrendous back pain. I went back expecting that she would rectify the situation or offer me further advice as promised and she said that she had no advice for me and she cannot refund me or exchange the bra as I'd worn it out of the shop (which she recommended I do "to get used to it"). The bra was over £60.I've found the experience extremely traumatic, I couldn't talk about it or leave this review for a while. I found the experience so traumatic because:1. As a large chested woman, I was exhausted from trying on bra after bra in other shops, for nothing to fit. It's very demoralising so when you go to a place like this, maybe some of us are already a little fragile for this reason.2. Before I came here, I looked at the reviews. Most were good but there was 1 review from a particular woman, she said about how poorly she was treated by them and how the same thing that happened to me, happened to her. Where she too was unable to exchange or refund her bra which was fitted incorrectly amongst other things she went through. Despite this review, I went anyway because I was so desperate for a bra and depleted of energy by that point. But now I feel like a fool because there was a woman telling me in the reviews what she went through and alarm bells didn't go off because I was desperate. So feeling like the fool who blatantly ignored this ladies review hasn't been easy. I've been conned and it feels as though I've brought it on myself cause the warnings were right in front of my eyes.3. I felt like everything the women in the shop did was by design. It felt strategic in order to cheat women out of an exchange or refund. Obviously cause of this, i feel stupid but everything happened very quickly. I didn't have a chance to tell her to not rip off the label, she ripped the label off so quickly and I felt put on the spot when I was encouraged to wear the bra outside of the shop. From the moment I said I would try the bra, to them ripping off the label, to me paying and to me leaving the shop, everything was a sudden rush and I had no time to think.4. From the moment that tag was ripped off, her manner completely changed to something that I didn't even recognise. It was like whiplash. Like a completely different woman had adopted her body. Then she seemed hesitant and clearly irritated because I wanted a receipt. Thry couldn't get me out of the shop faster. Then when I went back, she was so cold and icy and heartless.It's really badly affected me and has affected the trust that I have in people. You wouldn't expect it from old ladies. I'm not usually one to delay leaving a review but I found myself unable to leave this review for a while because it made me very emotional to think about it.Since then, I've ordered bras online. Never thought I would order online as I'm not very tech savvy. But it has worked out better, not perfect but better.To anyone who is desperate, it may feel tempting to go here but I would rethink that.
August 2023 by C Williams
Fantastic place, what a bra fitting service used to be like, so wish I'd found it sooner.Now feel more comfortable supported and slimmer which is fantastic for self confidence at my age.It's not cheap but well with the money.Thank you ladiesat Madame Foner
July 2023 by lily & Emma
As a Single Father to a 14 year old daughter, Madame Foner has come to our rescue. We have tried fittings at top department stores thinking we've come the right place, but were sadly mistaken. After being recommended to visit Madame Foner, I immediately arranged a fitting.Mandy has learnt her craft directly from the Foner family for circa 45 years, offering so much expertise, information, guidance, reassurance and confidence; we knew we were definitely in the right place. With committed assistance from Mandy and her colleague Regina, we came away with 2 bras, a sports bra and a swimming costume!Madame Foner is pricey but you get what you pay for! My daughter is now comfortable and confident with her new found appearance and support.I've done everything to get the help my daughter desperately needed, and find ourselves leaving the shop as a Team of Four!!Established in 1901, they must be doing something right and it showed on our visit, which will lead to many future ones.We live in Bristol, though other patrons travel further, but Madame Foner is worth the effort!For better posture and health, the foundation of a well fitting bra will make you and your outfits sparkle.Contact Madame Foner today, you'll never regret it! It's a game changer!Thank you Mandy & Regina.
July 2023 by Trudy Alexander
Incredible service and expertise. These kind welcoming ladies certainly know their stuff! Prior to visiting Madam Foner I had measured myself and tried on numerous bras in M&S but frustration upon frustration I could not find a well fitting bra. Bought one online which turned out to be incredibly uncomfortable and unflattering. The ladies in Madam Foner however had a sixth sense and every one of the bras I was given to try fitted beautifully. Returned home with my purchases one happy customer.These ladies cater for every woman and take their time to listen and find exactly what you want. I shall recommend them to my friend who has had a mastectomy.Thankyou ladies. You empower women to feel great ?xx
July 2023 by Emma Roper
I visited you today and wanted to let you know, that both of you were amazing.You made me feel comfortable and welcome.Your professionalism throughout put me at ease, and made the process of being correctly fitted a positive experience. You took your time with me, and made sure I was happy and comfortable with the products I was wearing. I left happy feeling good about my purchases, and wishing I'd visited sooner!This was a confidence inspiring visit. Thank you so much. You will see me again ?
April 2023 by Cheryl Powell
Very impressed by the service and expertise of Regina and Mandy today. Walked in with my daughter and was able to be seen straight away. I was able to try on some beautiful bras all chosen and expertly fitted just for my shape. I was given time to chose which bra felt more comfortable. I could not believe how better my clothes fitted and how much better I looked with the correctly fitting bra. The bras I tried on were were absolutely gorgeous. I would highly recommend visiting Madame Foner in Swansea. Such care and attention to detail, the customer service was amazing, I honestly felt like a new woman leaving. Thank you so much Regina and Mandy, I wouldn't go anywhere else for bras now, I'm so glad I found Madame Foner xx
December 2022 by Biosox
Had a fabulous experience here when in need of a new bra fitting last minute with no appointment. Highly recommended by a few of my friends and was not disappointed in the results. The lady here was very experienced in finding the right bra size/style for me immediately. Even gave a few techniques how to make your bust more flattering with very few adjustments. Found this hidden gem more delightful than large stores and didn't feel self conscious at all.
August 2022 by Alun Morgan
A time honoured monument to lust....
June 2022 by Catherine Morgan
Made to feel very belittled in this shop. Attitude much to be desired. They need training on how ti deal sensitively with all shapes and sizes without being so insulting.
May 2022 by Amanda Lewis
Absolutely amazing service, as soon as I showed them the dress they knew exactly what I needed and was fitted with a new bra within minutes. Thank you so much for all your help today I will certainly be back.
March 2022 by Sue Mortimer
Fabulous fitting, very knowledgeable and understanding staff, especially as I have a dropped shoulder because my collar bone protrudes. Made to feel very welcome, there was no rush & I was asked what I thought & encouraged to put my clothes on to see the difference. I can see why this independent shop has survived for over 100 years. Thank you.
February 2022 by Deon Calitz
Loved it
November 2021 by Charlotte Jones
What a fabulous experience being expertly fitted by Regina and Mandy today. High quality experience from start to finish - not just the sizing but establishing my likes / dislikes / needs and then trying on variety of bras etc to find perfect one for me. Wide range of lingerie at varying prices and I truly appreciated the personalised warm service - thankyou ladies
November 2021 by Sharon Edwards
Excellent service haven't been there for a long time been meaning to go back there for some time now nice to know that you could try a bra on without buying it I did buy one anyway shame they are so expensive but I did go because the one I had was wearing was badly fitting me now I know I can go for expert advice. Went back recently didn't know that you had to book for an appointment but they seen me as I got there before their first appointment and I've now got their card to phone lovely assistant helped me next time I will ring
