January 2024 by Andrew Boote
Very friendly staff, extremely helpful and understood our needs, and the because sales person was also wearing the item that I wanted to purchase made it easier to choose.
December 2023 by Sharron
Very friendly and helpful, will definitely purchase from here again.
December 2023 by David C. Williams - Swansea UK
Your Swansea branch has staff that are both highly professional as well as homely and caring. EQ is rare these days but all of your staff are steeped in emotional intelligence. Also, your products are all displayed in an efficient, creative and professional manner. My wife and I have been regular customers for the past 2 years.
December 2023 by Maggie Sibbald
Ordered for collection in store no confirmation. Went in 8 days later. Lovely lady hence 1 star helped said be in thurs. No email fri no email went in sat lovely lady busy. 45min wait asked young brown haired lady if my order was in. If it was I would wait but proceeded to watch 2 oops repeatedly press clock buttons . Now 6 ppl behind me. Hour later get shown my order earrings nothing like Internet pic. Finally blonde member of staff turned up huffing and puffing to serve customers. Will never use your company again.
December 2023 by Simon R*****
excellent service, very informative and we were satisfied with our purchase. Good offer buy 1 get 1 half price.
October 2023 by doojit
The ladies in this store are amazing. Always welcoming and chatty.
October 2023 by Dawnie Fallon
I have 3 life time battery replacement polices for my watches and popped in to replace one of my watch battery also to purchase another policy for a new watch. I needed a quick turnabout as I was going back to work. The lady who served me was helpful but my watches were handled back not updated and still at the time when both watches stopped working. Service was not up to standard.
October 2023 by Susanne Mainwaring
Very happy with service sales lady was very helpful had a lovely gift for my husband anniversary present
September 2023 by Laura Eger
Honestly couldn?t asked for a better service. From the moment we walked in to the moment we walked out the staff there couldn?t do enough for us. Leisha went above and beyond to find a ring for me which I was happy with. She found a ring for me online which is the one I chose and even though it wasn?t due in for another week, it came the next day which was totally unexpected.
August 2023 by Catherine Dagnall
Excellent staff & service.Staff willingly help to advise honestly on your propossed choices.Comfortable in shop seating area to sit down with member of staff to try on jewellery .Great amount of choice of quality jewellery and other items available.
August 2023 by Claire Folland
Ellie-Jo recently pierced our 10 year old daughter?s ears. She made our daughter, and us, feel at ease and was extremely patient and thorough. We would highly recommend her - service was excellent!
July 2023 by Andreas Ritter
Excellent Service and Selection. I'm very grateful. Thanks for the very beautiful Bulova Precisionist Grey Steel 46mm Men's Watch.Thanks to Lisa and her Teammate.Next watch is already planned - coming back again.Best regards,Andreas
July 2023 by Craig Mellon
Came in for a gift for my partner, found what I wanted.grear customer service well all
April 2023 by Craig Evans
Went to buy watch battery it?s cost £10 checked online they are £2 what a rip off will never step foot in this place again.
February 2023 by Hayley Llewelyn
Amazing service and really helpful, thank you so much for helping me find my wedding ring!!!