March 2024 by Pippin A
Never had a bad
March 2024 by Mark Richardson
Terrible service, extremely slow, poor tasting products, drink was tepid, everyone in the place wishing they were somewhere
March 2024 by Paul Bobo
Glad I can get a decent coffee at the hospital.
February 2024 by Alison Lynne Leggett
Overpriced weak coffee. Service very slow. We only visited because this cafe was housed inside the hospital we were visiting.
February 2024 by Carl Saunders-Jones
Great to get a coffee before hospital
January 2024 by Julie Mallam
Very expensive no clean tables. Long wait.
December 2023 by Kim Thomas
1 que when you only want a coffee and had to wait in a qué when people are ordering food and only had a limited time to go back to the ward.
June 2023 by Stuart Davies
Overheard manager yell at staff member for going to the toilet and called her a child ! Poor girl looked only 18. Heard something about her being sick that day too and wanting to keep working anyways bless her. She left all teary after the manager yelled at her to go away saying she wasn?t going to pay her to sit on the toilet feeling sick. Poor girl looked so taken aback. Horrible management !! Absolutely cruel !!
June 2023 by lisa Andrews
Ordered an iced caramel latte and asked for just half of the syrup as I don't like it too sweet. Used my own travel mug and scanned my app but didn't get my points for the drink. Staff seemed bored and didn't engage. When they made my drink wrong - added the full amount of syrup - and I asked them to make it again - I got an annoyed response and eye rolling (I asked nicely). Eventually got my drink but also noted that there were a further 2 customers who got the wrong drink while I waited for mine. Management need to sort this out and I will think again about visiting although they have a captured audience with being in a hospital! Worst Costa I have visited.
June 2023 by Salah Safi
I ordered a cold drink and they gave me a mocha !!! Okay no problem can you change it pls and she just explodes starts swearing. Very unprofessional very unethical and most importantly no respect.
May 2023 by Christopher J
Asked for a coffee at 180degrees and was refused, not once but twice, won?t be going back there. All the other costas in the area are so nice and are willing to meet my needs.
March 2023 by Amanda Hegarty
Slowest service ever.
March 2023 by Gareth Rees
Hospital WiFi is dreadful
March 2023 by Arwen Hilton
Someone needs to sort out the running if this place slow service and the staff seem unmotivated. It's such a vital resource with a captive audience who deserve better than long queues when there are plenty of staff
November 2022 by VFH33
Ordered White hot chocolate large drink with flake and mashmallows Terrys chocolate, hot chocolate with mashmallows 2 x pigs n blanket toasted Non of the drinks came with the extra. The white chocolate drink tasted of warm milk. Pigs n blanket was nice When I called to let them know the staff member was really rude and interrupted me when I was trying to let them know of how disappointed we were. Very rude Was also told they didn?t have any flakes or mashmallow, unsure why it?s an option to select on just eat app?!? . Won?t be ordering from Costa again. Would rather pay extra for star bucks.
