March 2024 by Raymond McGovern
We close at 5 really means we want you out the door and and the staff to be finishing at 5. Won't be here again at any time.
March 2024 by Mike Chambers
Very milky flat white. Absolutely hanging. Would of taken it back but it was absurdly busy. Not impressed with the quality of coffee today. Poor show Costa. Bit of retraining required I believe.
February 2024 by Alessandra Visco
Very bad experience, I asked for a hot chocolate and I got a latte with a bit of cocoa that tasted like cheese, it was not a hot chocolate not cold at all in taste. The milk in the iron breaks needs to be changed and washed after a while Starts to stink my friend got a horrible American it looked like dirty water we paid and also a lot so you expect a good hot drink but it wasn't so a disappointment.
July 2023 by Tímea Mezei
I was at this costa today to redeem my birthday cake reward and complement it with a nice coffee!I was there with my newborn baby , It was my first time going to a coffee shop since I had my baby and it wasnt a pleasant experience!!I asked couple questions about the cold beverages as I had no idea of these new flavours etc and I cant have dairy so after the 2nd question the man at the till seemed annoyed.. and I felt rushed even though there was no one else waiting .. so I felt dated I dont know any of these coffees anymore and he didnt make it easy either lastly I asked what syrups do they have and he was like its obvious we have the same flavours as always.. at the till there was no reception so obviously couldnt redeem the reward so had to step back closer to the door to get signal then couple people arrived and he just kept apologising to them like I was a proper headache but they were fine ! Its not my fault there is no signal anyway I won?t be returning for sure !
June 2023 by Gareth Thyer
Ashly and Laurie were brilliant
June 2023 by Peter Thomas
Great staff on today!
June 2023 by Joel-Cain
Ashley was superb, super friendly and efficient. He really made the experience one to remember, i came back at least 4 times this month. Super funny and great customer service.
May 2023 by Bob Wells
Good coffee in clean environment at a City Centre Café. Didn't eat food, but it is Marks & Spencer, so I am sure it will be fine. Friendly Staff.
May 2023 by Elaine Mary Gape
The 2 ladies that serve here are great always friendly and helpful ?
May 2023 by Global61590885580
Definitely the best Costa coffee shop in Swansea, maybe even the best in the U.K. Staff here are friendly, knowledgeable, helpful and have an amazing sense of humour. Drinks always made exactly as we like them and most staff here know our order as soon as they see who I?m with. Store is often busy and staff do everything they can to keep tables turned around and ready for next customers. Great management, great baristas, great coffee, great service, what more can you ask for.
April 2023 by Nicola Broadbent
Always welcoming, friendly, clean and fabulous coffee!!
April 2023 by donald morrison
Lovely experience friendly staff nice coffee
April 2023 by Robert Brewster
Whenever I visit Swansea Costa is my first callStaff extremely helpful and pleasantNice quiet half hour.
March 2023 by Keri Beal
Fair play, some of the most polite, friendly, helpful staff I?ve ever encountered in a coffee shop!
February 2023 by David Wells
Tables not cleared from previous customers. Generally messy.
