August 2023 by Matt g
Went there today no staff place was packed with customers but no staff? Waited for about 15 mins still no staff ?
August 2023 by Eleri Griffiths
Waited ages to be served due to people having ears pierced left then went back layer. Good friendly service though
February 2023 by Dylan Scalf
The person working (may have been the owner) was very helpful and made some nice recommendations based on what we wanted.
August 2022 by Craig ?craigie boy? Beavan
They pierced my grandaughters ears her first time ,very friendly helpfull staff,very professional my grandaughter was chuffed and no tears.
July 2022 by G. Dunn
Nice shop,helpful and patient staff. Managed to find what wr needed for a our daughter..
July 2022 by Sarah Leese
Leaving this review purely for the staff. Welcomed us in (early none the less as we were waiting outside so the lovely manager opened the doors for us)Talkative and spoke to my daughter like a human asked her about herself and took an interest.Even gave us some local information on places to visit.Credit to the retail sector this lady needs a pay rise!
July 2022 by Michael Jenkins
Standard Claire's outlet with the usual range of products. A little more space than many shops in the chain. Friendly staff.
June 2022 by julie murphy
Was looking to buy a crown accessory staff was rude and sarcastically told staff to try the paper ones at Burger King across the street from Swansea location! I would have preferred a professional no sorry we don't have that product! Then staff laughed obnoxiuosly with two friends she was visiting with while on shift which again is unprofessional and should be done on her own time. Staff needs to learn proper customer service skills and to grow up to keep potential customers.
March 2022 by Celia Johnson
Reasonably priced lots of offers staff member was very nice and friendly easy to talk to
December 2021 by Rebekah Hannah
My little girl got her ears pierced today and the two ladies were marvellous that helped us! The lady (manager) who explained what was going to happen made our daughter feel so at ease and Ana (I believe that was her name) was also brilliant.
August 2021 by Emma Knight
EXCELLENT STAFF!!!! ??I took my 6yr old to have her ears pierced here today and they were fantastic! Social distancing was in place, the work station was very clean, and the piercing chair was covered with paper. Staff took the time to explain what they were going to do, why they were going to do it, and how to look after the piercing. They explained all this directly to my daughter instead of just speaking to me. The staff member spoke to my daughter the entire time which helped settled her nerves, she came away beaming and said she felt like a grown up. No tears at all, and she even got a lollipop! Couldnt have gone better. Excellent service. Will highly recommend the Swansea store for an ear piercing and will be returning again and again in the future.
September 2019 by Jo F
Youngest child wanted her ears pierced. Claire's was the obvious place to go. Staff were really friendly, really reassuring for her. Really recommend for ear piercing.
June 2019 by Klaudia SoÅ?tysiak
Had my ear pierced there and was very happy with the service, lady explained everything in details and answered my questions. Shop itself great as always.
December 2018 by Leanne Kiley-Smith
Very small and cramped store. Loads of stuff on sale in there, but itâ??s a bit expensive for what it is.
September 2018 by Catrin Davies
I went to get my ears pierced this afternoon at Claire's in Swansea and although I was nervous the staff there were excellent at calming my nerves. Bonnie and Sian were very kind and professional and made me feel completely at ease. I would definitely recommend to anyone!
