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“Nationwide. Though that was in 2000as had a solicitor letter confirmation of my details . Great Building Society though can be awkward if it’s a long period before actually with drawing in Branch as I’d totally gotten messed about as hadn’t received any replacement card though after 3-4 days could not access my own available cash withdrawal as hadn’t gotten the replacement card. Apart from this 1 problem, they are a leading example of getting the facts correct. Would have been a 5 star review though since the incident occurred in 2017 it’s been a pleasure having an account with National wide Building Society.”
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“This review relates to my visit on Saturday 29 December 2019. I arrived quite late at the branch with limited information and a request to close an old account due to my relocation to Australia. In my experience, most companies make things very difficult for customers in this situation but the staff here were not concerned about the time, were beyond helpful and very professional and friendly too. Truly customer service at its best and a great advert for Leeds Building Society! I hope the gentleman and lady that served me are recognised for their efforts. Diolch yn fawr!”